PRIMARY DETAIL

Drive customer‑centric revenue growth, and help shape the future of our commercial offerings across Food & Beverage, Retail Merchandising, and Sport and Recreation.

Salary: Circa $200K per annum plus 12% superannuation

Full‑time continuing appointment

U@MQ, Macquarie University, Wallumattagal Campus, North Ryde

U@MQ Ltd (Campus Life) is a seven‑days‑a‑week operation that brings the Macquarie University community together through the delivery of a range of commercial and support services. It is a vibrant, hands‑on setting where decisions have a direct and meaningful impact on the everyday experience of students, staff and visitors.

We are seeking a Director, Commercial who is as comfortable on the shop floor as they are in the boardroom - a leader who combines sharp commercial acumen with genuine people‑first values. Reporting to the CEO you will be a key member of the Campus Life Executive Management Team, responsible for the strategic and operational delivery of services at U@MQ, with direct accountability for our commercial functions.

This is a role for someone who leads by example, thrives in a dynamic environment, and has a strong ability to identify and drive opportunities across multiple customer‑facing businesses while bringing out the best in the people around them.

About the Role

Reporting to the CEO of U@MQ and working alongside the Campus Life Executive Management Team, you will lead a diverse team in the commercial business function, with full financial responsibility across the function.

Your key responsibilities will include:

- Developing and overseeing the coordination of the strategy, planning,



budgeting and forecasting process for the commercial business function that aligns to that of the wider business.
- Delivering sustainable financial results in line with approved targets.
- Growing and sustaining the business function customer base and competitive position in alignment with other Campus Life business units.
- Contributing to organisational strategy and decision‑making as a member of the Campus Life Executive Management Team. Allocating resources to maximise value and strategic alignment
- Ensuring that the business function adapts and improves over time by fostering an environment of innovation and continuous improvement
- Building a high‑performing leadership team and workforce within the business function
- Undertaking directed assignments and projects for the CEO, including internal and external business case analysis and reporting for the organisation.
- Operating the business function within an agreed risk appetite whilst complying with relevant EEO and WHS regulations

Please note: standard work hours may vary to include weekend and evening work on a rotational basis to meet the needs of the business.

About Us

U@MQ Ltd is a controlled entity of Macquarie University. We give life to campus and are a key custodian of creating a sense of belonging at the University, creating positive stories and memories for everyone with whom we interact.

About You (Selection Criteria)

You are a commercially astute,



people‑leader You know your numbers, you know your customers, and you know how to inspire teams to deliver their best work every day.

- Extensive experience in commercial businesses, and/or Business Management disciplines with strong demonstrated ability in their application.
- A successful record of achievement in a senior commercial management role.
- Superior relationship management, influencing and stakeholder engagement skills.
- Demonstrated experience leading change, process and systems improvements and managing the costings of commercial services, and enhancement of customer experience is critical.
- Exceptional skills in managing complex and varied commercial projects and activations.
- Extensive people management experience including high performing teams working within tight delivery times.
- A natural people leader who leads by example, equally comfortable with strategic planning and rolling up their sleeves in day‑to‑day operations.
- A lateral thinker with expert business case evaluation and writing and presentation skills
- Previous experience working with University policies, systems, processes and procedures and its entities or interrelated functions is desirable.

Applications Close: Friday 21 August 2026

For enquiries, or a confidential conversation about the role, please contact Pete Boyle, CEO U@MQ via [email protected] or Sarah Bate, Head of Talent Acquisition via [email protected].

Why Join Us?

- Complimentary gym access at Macquarie University Sport & Aquatic Centre
- Additional paid concessional leave days
- Bonus discounts and reward points at Campus Life outlets
- Access to corporate health insurance disc

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📌 Director Commercial (New South Wales)
🏢 mq
📍 New South Wales