We are seeking an experienced and customer-focused Medical Receptionist to join our small friendly team at a specialist medical practice in Wollongong, NSW. The position is part-time, 5-6 days in a fortnight regular work plus cover for sick leave and annual leave of other receptionists. This is a casual appointment for the first three to six months with the prospect of permanent appointment going forward.

Key responsibilities

- Greeting and welcoming patients and visitors in a friendly and professional manner
- Managing the clinic's appointment schedule and ensuring smooth patient flow
- Handling patient enquiries and bookings over the phone and in person
- Maintaining accurate and up-to-date patient records and administration
- Assisting with billing, invoicing and other financial processes
- Providing general administrative support to the clinical team as required

About you

- Previous experience as a Medical Receptionist is essential




- Excellent communication and interpersonal skills with the ability to provide outstanding customer service
- Strong organisational skills and attention to detail
- Proficiency in using medical practice management software and Microsoft Office applications
- A caring, empathetic and professional approach when dealing with patients
- A commitment to maintaining patient confidentiality and privacy

About us

We are a small specialist practice. We pride ourselves on our supportive and team-oriented work environment. Our experienced team of medical professionals is committed to delivering the best possible outcomes for our patients through a personalised and compassionate approach. As an employer, we value our staff and strive to create a workplace where everyone can thrive.

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📌 Medical Receptionist (City of Wollongong)
🏢 seek.com.au
📍 City of Wollongong