- Location: Canberra, Australian Capital Territory
- Type: Contract
- Job #18724

- Location: Canberra, Australian Capital Territory
- Type: Contract
- Job #18724

About the role

We are seeking experienced Content Designers to support the development and delivery of high-quality content across teams. Content Designers ensure content aligns with strategic objectives while meeting the needs of users.

These are Baseline roles, and candidates must hold a current Baseline security clearance.
Location of work:QLD, ACT, VIC

Key Responsibilities

- Liaise with stakeholders to support technical publications through all phases of development, including research, scoping, consultation, review and publishing.
- Conduct research to develop mitigation advice that is technically accurate and suitable for the intended audience.
- Create and publish content consistent with organizational messaging, including publications, web content, social media posts, eLearning materials and other interactive tools.
- Liaise with stakeholders regarding technical consultation and promotion of content through campaigns and other initiatives.
- Design, develop, review and manage complex information deliverables, ensuring quality, consistency, accessibility and appropriate use of publishing channels.
- Support measurement activities, including data collection, analysis and reporting.
- Apply user experience design principles to create effective, accessible and user-focused content and interactions.

Highly desirable criteria

- Demonstrated experience in Content Authoring at SFIA Level 4, including designing complex information deliverables, managing content quality and consistency, and taking responsibility for appropriate publication.
- Demonstrated experience in Content Publishing at SFIA Level 4, including selecting appropriate publishing channels, maintaining content management processes and advising content authors on publishing tools and techniques.
- Demonstrated ability to build and foster strong stakeholder relationships.
- Strong research and written communication skills,



with a focus on technical writing and content editing.

Desirable criteria

- Experience developing technical publications and content for complex or highly regulated environments.
- Experience creating web content, social media content, eLearning materials and interactive digital content.
- Experience applying user experience, accessibility, usability and visual design principles to content development.
- Experience working with content management systems and digital publishing platforms.
- Experience working within government, defence, intelligence, cyber security or other security-sensitive environments.

Skills and experience

The successful candidates will demonstrate:

- Strong research and analytical capabilities.
- Excellent written communication and technical writing skills.
- Strong content editing and publishing capabilities.
- Demonstrated stakeholder engagement and consultation skills.
- Experience applying content authoring and publishing practices consistent with SFIA Level 4.
- Experience applying measurement practices consistent with SFIA Level 3.
- Experience applying user experience design practices consistent with SFIA Level 3, including storyboards, wireframes and prototypes.
- Strong understanding of usability, accessibility and visual design principles.
- Ability to work collaboratively across teams and manage competing priorities.
- Current Baseline security clearance.

Benefits

- Opportunity to work on complex and meaningful content initiatives.
- Work within a highly skilled and technically focused environment.
- Opportunity to develop and deliver content across a range of platforms and channels.
- Exposure to complex technical subject matter and digital content projects.
- Chance to collaborate with experienced stakeholders across multiple teams.

Contact details

For a confidential chat, please contact Shilpa on 0438 027 ***or via email at ******@exclaim-it.com.auand we would be more than happy to provide you with additional information and assist you in the application process.

Please note that a National Police Check might be required as part of pre-employment screening.

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📌 Technical Writer Content Designer (Canberra)
🏢 Exclaim IT
📍 Canberra