Townsville Hospital and Health Service (HHS) is seeking an Emergency Department Ambassador to provide person-centred support in the Townsville University Hospital ED. You will engage with patients, carers and visitors to enhance their experience and maintain a safe clinical workplace.
In collaboration with the multidisciplinary team, you will monitor consumers and escalate clinical or security concerns as needed, supporting a respectful and compassionate care approach in a busy ED setting.
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📌 Emergency Department Patient Experience Advocate (Townsville City)
🏢 Queensland Government
📍 Townsville City
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