Student Progression Officer

Student Services

- Continuing, full-time
- $81,743 to $94,261 per annum (HEO5) + 17% super
- Salary packaging options available
- Generous leave entitlements including Christmas shutdown, parental, cultural, gender affirmation & domestic violence
- 5 weeks annual leave + Christmas shutdown leave
- Armidale based role
- Free on campus parking
- On campus state of the art sporting and athletic facilities (Sport UNE)
- Employee Assistance Program (EAP) and wellbeing support
- Diverse and supportive workplace with UNE Ally Network, Equity Committee, Queer Space

About the role

The Student Progression Officer provides high-level, timely and accurate administrative support, along with specialist advice to both staff and students on course progression through to graduation. The role also contributes to the continuous improvement of processes and systems, helping ensure our administrative services are clear, consistent and student-centred.

A key focus of this position is supporting students to navigate the practical complexities of course structures, professional accreditation requirements and university rules—so they can progress and graduate with as few administrative barriers as possible. The work is wide-ranging and meaningful, sitting at the intersection of compliance obligations, direct and indirect student support, externally imposed legislation and UNE policy.

We recognise the pressures facing the higher education sector. In that context, we’re proud that internal staff surveys consistently show colleagues in this and related roles feel valued, supported and heard.

About you

To be successful in this role, you will have:

- The ability to tailor your responses to clients from a mix of cultural, linguistic and socio-economic backgrounds and have sound communication skills;
- Attention to detail, computer and time management skills;




- A genuine desire to help students complete their academic journey;
- The ability to work with complex rules and polices and communicate these clearly;
- The temperament to work both directly supervised and more independently under general directions.

About the Department

The Student Journey portfolio is responsible for all aspects of the student experience at UNE to ensure quality of provision from enrolment to graduation. Through institutional collaboration the Division supports the University's strategy, in ensuring all UNE students and UNE graduates have an experience which supports and enables their academic success and future life course progress.

Enquiries

To discuss this role please contact Steven Gully, Student Connect Advisor, phone: (02) 6773 4508, email: [email protected].

If you require any adjustments or support to fully participate—such as an alternative format for the application form—please contact your Talent Acquisition Consultant at [email protected] or on 02 6773 3705.

If you have a disability and would like a confidential conversation about working at UNE, you are welcome to contact our Health, Safety and Wellbeing Team.

Please visit www.une.edu.au/jobs-at-unefor further information about this position and other career opportunities at UNE.

Applicants must have appropriate Australian work rights for the duration of this position.

About Armidale

Armidale is an attractive and vibrant city that combines all the features of a bustling regional town centre with the tranquility of rural living.



It boasts gourmet restaurants and cafes, boutique shopping, quality schools and sporting facilities. Surrounded by mountain gorges, waterfalls and national parks, Armidale’s natural beauty and distinct seasons make it an ideal place to live and thrive. To find out more, visit https://www.visitarmidale.com.au/experience . Information about relocation assistance.

UNE: A Diverse and Inclusive Workplace

At UNE, we believe our strength comes from the diversity of our people and the unique perspectives they bring. We are committed to fostering an inclusive environment where everyone is valued and empowered to contribute their best.

We warmly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals with lived experience of mental health or disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQIA+.

About Our Process

At UNE, we are committed to employing individuals who meet the requirements of this role and align with our values: Be Bold, Be Kind, Be Accountable, Be Connected. All applicants will be contacted and advised of an outcome.

Preferred candidates will be required to undertake pre-employment checks prior to commencing in this role, as indicated in the position description. This includes providing a National Police Check, Gender Based Violence Declaration and for some roles, a Working with Children Check prior to an offer of employment being made. Please note that people with criminal records are not automatically excluded from applying for this position, unless a specific legal requirement applies. For more information, see UNE's Pre-Employment Check Webpage.

Please refer to our Privacy Statement to understand how your personal information is collected, stored, accessed and used.

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📌 Student Progression Officer (Armidale)
🏢 University of New England (AU)
📍 Armidale