Auslan Service Team Lead — Hybrid/Remote Role (New South Wales)

Auslan Service Team Lead — Hybrid/Remote Role (New South Wales)

19 Aug
|
National Disability Insurance Agency
|
New South Wales

19 Aug

National Disability Insurance Agency

New South Wales

The National Disability Insurance Agency (NDIA) seeks an APS6 National Contact Centre Auslan Service Officer Team Leader to lead a Deaf-friendly NCC team delivering accessible video-supported NDIA services. The role requires Auslan fluency, live video communication skills and strong people leadership across a energetic shift pattern.

You will oversee up to 15 officers, drive performance, coach staff, and manage escalations while ensuring privacy and quality standards in a hybrid work arrangement.

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📌 Auslan Service Team Lead — Hybrid/Remote Role (New South Wales)
🏢 National Disability Insurance Agency
📍 New South Wales

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