Office Administration - Trade Industry - Customer Service

Ron Nickel Roofing – Tweed Heads South NSW

We need you - a trade industry office administrator with exceptional customer service skills!

About us

We are a reputable family-owned local metal roofing company specializing in residential and commercial metal roof construction and maintenance. With a dedicatedSales Office and Factory in Tweed Heads South servicing our existing and growing customer base across the Northern Rivers and Gold Coast for the past 62 years, this role is not a short-termposition! It will keep you on your toes, offer plenty of variety, is client focused, in a professional and friendly environment.

This position is a permanent full time role based in our Head Sales Office and Factory located in Tweed. This position will suit a self-motivated, down-to-earth person who can easily fit into a small business team culture.Trade industry experience is a must so that you understand the general day to day operations of our style of business and administrative requirements.

Qualifications & Experience

To be considered,



the following experience and attributes are desirable:

Proven experience in TRADE INDUSTRY office administration

QuickBooks experience and/or ability to learn proficiently

Competent skills in Microsoft Office

Ability to fit into a dynamic and energetic team

Accurate typing skills and data entry

Tasks & responsibilities

Counter sales and customer service for our busy sales and display office

Preparation and collation of quotations

Assist with the management of active supply and fit job files in conjunction with our Office Manager and Supervisors

Invoicing and ensuring payments are received from customers

Attending to incoming calls, general emails and other correspondence

Assisting with client queries and scheduling

Daily data entry administration, filing & scanning

Liaising with our Supervisors daily to facilitate smooth operations and ensure a positive customer experience

Completing safety documents and client contracts

Assisting with other general office activities as required

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📌 Office Administration - Trade Industry - Customer Service (Tweed Heads South)
🏢 Ron Nickel Roofing
📍 Tweed Heads South