Join the friendly team at Hepburn at Hepburn and take the lead in delivering the exceptional presentation and standards our guests expect.

Hepburn at Hepburn is looking for an enthusiastic, reliable and organized Housekeeping Co-ordinator to help lead our housekeeping team at our award-winning luxury boutique hotel in beautiful Hepburn Springs.

This is a hands-on role for someone who enjoys taking responsibility, working with people and taking genuine pride in maintaining exceptional standards. You'll coordinate the housekeeping operation on your rostered days, and may also be required to assist with cleaning villas when required.

You’ll be responsible for coordinating the housekeeping operation on your rostered days - allocating villas, supporting and directing the cleaning team, checking completed villas, liaising with reception and helping ensure everything is ready for our arriving guests.

You’ll also assist with cleaning villas when required, so we're looking for someone who is equally happy leading the team and rolling up their sleeves to help get the job done.

Why You'll Love Working With Us

- A responsible, hands-on role with the opportunity to lead a friendly housekeeping team

- Regular daytime hours - no evenings or late nights

- Work in beautiful luxury villas in a peaceful boutique hotel environment

- Supportive management and an experienced team

- A role where your organization, initiative and attention to detail are genuinely valued

- Beautiful Hepburn Springs location, just 5 minutes from Daylesford and approximately 40 minutes from Ballarat

About Us

Stunning location, luxury villas and wonderful guests.

Hepburn at Hepburn is an award-winning boutique accommodation property nestled in a tranquil valley in beautiful Hepburn Springs.

We pride ourselves on providing our guests with an exceptional experience, and the presentation of our villas is a very important part of that.

Our housekeeping team plays a key role in maintaining those standards,



and our Housekeeping Coordinators are responsible for ensuring the housekeeping day runs smoothly and efficiently.

We pride ourselves on having a friendly, supportive workplace where people work together and take pride in what they do.

The Role

The position is currently three days per week - Sunday, Monday and Tuesday, with typical hours of approximately 9.30am-3.30pm.

We are happy to discuss some flexibility with the successful candidate.

You will be one of our Housekeeping Co-ordinators and will take responsibility for running the housekeeping operation on your rostered days.

Key Responsibilities

- Coordinate the housekeeping team and daily staffing requirements

- Allocate villas and organise the daily workload

- Direct, support and assist housekeeping team members throughout the shift

- Assist with rostering and staff scheduling

- Inspect completed villas to ensure our cleanliness and presentation standards are consistently maintained

- Ensure villas are ready on time for arriving guests

- Train and support new housekeeping team members

- Help motivate the team and lead by example

- Communicate closely with Reception regarding villa status, guest requirements and priorities

- Identify and report maintenance issues or damaged equipment

- Monitor housekeeping supplies and report stock shortages

- Assist with cleaning and preparing villas when required

- Ensure housekeeping work and storage areas remain clean and organised

- Help maintain a positive, efficient and supportive working environment

- Assist with cleaning and servicing villas when required, including making beds, bathrooms and spa baths, vacuuming, mopping, dusting, glass and general villa presentation





- Work with the wider team to maximise guest satisfaction and maintain our high standards

- Help clean villas

About You

We're looking for someone who:

- Is reliable, punctual and highly organised

- Takes genuine pride in maintaining exceptional standards

- Has a strong eye for detail

- Is confident coordinating and supporting a small team

- Has excellent time-management and organisational skills

- Communicates clearly and professionally

- Is friendly, positive and approachable

- Can remain calm and organised during busy periods

- Is comfortable making decisions and solving problems as they arise

- Enjoys working as part of a team and helping others

- Leads by example and is equally willing to assist with cleaning when needed

- Is skilled and well presented

- Understands the importance of providing an excellent guest experience

Experience

Previous experience in housekeeping, cleaning or hospitality is highly regarded.

Previous experience as a Housekeeping Coordinator, Supervisor, Team Leader or similar role would be an advantage, but is not essential for the right person.

We're particularly interested in finding someone with the right combination of reliability, initiative, organisation, leadership and attention to detail.

Requirements

- Current National Police Check (or willingness to obtain one)

- Valid Australian work rights

- Reliable transport to and from Hepburn Springs

Pay Rates (including 12% Super)

Weekday: $39.16

Saturday: $46.99

Sunday: $54.82

PH: $78.32

Why Work With Us?

At Hepburn at Hepburn, you'll be more than simply another member of a large housekeeping department.

You'll have genuine responsibility for running the housekeeping day, supported by our reception team, and you'll play an important part in maintaining the standards our property is known for.

We offer a friendly and respectful working environment, regular daytime hours and the opportunity to work in one of the region's leading luxury accommodation properties.

#J-18808-Ljbffr

📌 Housekeeping Co-ordinator (Daylesford)
🏢 Hepburn at Hepburn
📍 Daylesford