Position

Senior Account Manager / Account Director

Reports to

Hannah Moreno, founder & CEO

Supported by

Third Hemisphere team plus consultants and advisors

Location

Hybring - Work from home and from our Sydney office/s as required

Term

Full time THE OPPORTUNITY

Join Mumbrella's "Boutique Agency of the Year" and work with Mumbrella's "PR Professional of the Year" and help us grow into APAC's #1 climate, tech, and finance PR Agency!

This is more than just a PR role. You will be applying your 3-5 years’ relevant PR experience to helping our clients shape a more sustainable and progressive future for us all.

Third Hemisphere attracts clients such as Australia's largest climate tech venture capital fund, the world’s most advanced laser fusion energy company, and Australia's first ethical superannuation fund.

And because we are rapidly-expanding, you will have almost unlimited growth opportunities as you work directly with the founder and executive team.

So if you’re a fast-starter who aspires to rise quickly through the ranks, access regular hands-on training, and constantly try your hand at new tasks and skills - read on!

WHO WE ARE

Third Hemisphere is a specialist tech, finance, sustainability and climate PR & investment agency.

We help our clients lead the conversation to create impact and become industry leaders, through strategic and integrated communications. This drives commercial outcomes with their investors, customers, partners, talent, and governments.

Our experience and influence is broad and deep across investment and capital markets, sustainability and ESG, deep tech, fintech, and the climate transition. Our team is composed of tier-1 media writers, technical and science writers, venture investors, business builders, former journalists, TV producers, and marketing experts.

We invest in our clients and build sustainable value from Seed to IPO and beyond.

Third Hemisphere was awarded 2023 Mumbrella Boutique Agency of the Year and 2023 SABRE Best Financial Services Campaign. Founder and Managing Director, Hannah Moreno, has also been awarded Mumbrella’s 2023 PR Professional of the Year, and was also finalist for 2023 PR Agency Head of the Year at the PR Asia Awards and the 2021 Women in Finance Awards.

WHY WORK WITH US?

Purpose: Work with clients who are transforming the world

Constant training: Clear career path with constant training and skill development

Growth opportunities: Rapid expansion provides an unprecedented option to turbocharge your career progression and shape your own destiny

Empowerment: Flexible and supportive setting to build and challenge you

Access to leadership: Work with and learn directly from the founder and exec team

Flexibility: Set your own schedule that works for you

Good humans only: Unwaveringly supportive, inclusive, and friendly culture

WHAT YOU BRING

Experience & Credentials

- 5-8 years of PR agency experience is required, with preference given to experience in B2B, technology, and finance fields
- A minimum Bachelor-level degree in an appropriate field is required, e.g. Public Relations, Communications, Journalism, Media Studies, Finance

Abilities

- Clear, compelling, and kind communication in written and oral forms across a range of situations
- Ability to distil large volumes of complex information into compelling points and narratives
- Proficiency in basic data analysis and interpretation of figures/statistics




- Highly skilled in accurate and well-sourced research
- Outstanding organisational skills, with the ability to use workflow management software to regularly meet multiple deadlines across projects and portfolios
- Outstanding team collaborations skills, including the ability to manage up, sideways, and down as required
- The aptitude to build a network of media professionals and influencers, then leverage this network to create media engagement that drives the commercial objectives of multiple clients

Ways of working

- Effectively use, manage, and contribute to Third Hemisphere systems and procedures such as our suite of manuals and software programs, e.g. Monday.com, Google Drive, WhatsApp, GMass, and others
- Proactively contribute to the harmonious and high-quality performance of the PR delivery team, and the broader agency, at all times
- Employ written and verbal communication that is consistently clear, timely, intelligent, kind, and helpful
- Respect the time of your team, your clients, and yourself
- Coordinate workloads with others when they are on leave, and vice versa, as appropriate
- Display Third Hemisphere’s values in all facets of your work: Impact, Ownership, Excellence, Humility, Teamwork

Client Account Support

- Manage the deliverables for a selection of client accounts (your “pod”), including tracking progress on contracted output, using best endeavours to ensure it is met within appropriate timeframes, pivoting activities if required, and communicating all progress or changes in a timely manner
- Manage the relationships of all clients in your pod, including by neutralising any concerns in an expedient manner and escalating any issues to SLT before they progress
- Provide timely and proactive day-to-day client support and comms on relevant topics, including responding within the day to all emails, and more expediently on WhatsApp
- Ensure seamless account management including by finalising WIP agendas, leading WIPs, maintaining accurate Monday.com client and KPI boards
- Oversee one or several junior staff members to coordinate and schedule interviews, photoshoots, and other logistical activities as required
- Oversee one or several junior staff members to coordinate and action client approvals and other administrative and workflow-related tasks across our multiple offerings
- Conduct formal and informal media training throughout the engagement, as required

Writing

- Author high quality media content (e.g. media releases, pitches, editorials, and statements), ensuring each piece is in scope, maps to a client commercial objective, contains accurate client key messages and details, is appropriate for the target publication, and is produced within an appropriate timeframe
- Author high quality client content (e.g. deliverable strategies, coverage reports, briefing notes, general advice), ensuring each piece provides insightful counsel and creates confidence in our expertise
- Author high quality digital content (e.g. LinkedIn posts, website blogs),



ensuring an appropriate tone and structure for the chosen platform, and tracking and reporting on relevant performance metrics, such as traffic or conversions
- Author high quality investor content (e.g. email marketing, reports), ensuring an appropriate tone and structure, tracking and reporting on performance metrics, such as numbers of investor meetings
- Contribute to basic research and data analysis as required, ensuring all research is reliably sourced and calculations are shown

Media Relations

- Confidently build and execute media campaigns, end to end, across a wide variety of media channels and types, including strategy ideation and asset creation, securing and coordinating interviews, and successfully placing stories in tier-1 and trade publications as mutually agreed with clients, pivoting your approach as required to achieve timely results
- Build and maintain high quality media lists for individual clients and the agency as a whole
- Research and cultivate a broad range of media relationships for clients and the agency as a whole, staying highly attuned to the changing media landscape both as a whole and within various client industries
- Skillfully influence the direction and outcome of interviews, including where the subject matter is contentious, or the client has concerns
- Provide additional support, information, backgrounding, and collateral to media as required, to build relationships and ensure detailed and accurate stories
- Proactively identify newsjacking opportunities through regular media monitoring, to achieve client KPIs in an efficient manner
- Engage in crisis comms or government relations activities as required, and with complete discretion

Leadership

- Delegate, guide, instruct, and provide feedback to lower-level staff on a daily basis
- Lead training & development of lower-level staff, including implementing performance reviews
- Help lower-level staff to manage the training & development of staff below them
- Actively guide and shape team syncs and other culture-based and teambuilding activities, to foster a cohesive and collaborative work environment
- Coach and inspire the loyalty, growth, and development of existing and new staff
- Recommend and introduce potential new staff

Business Development

- Maintain rapport and credibility with existing clients, to retain and grow accounts
- Identify, introduce, secure, and expand recent client relationships across key regions, including by attending calls with potential clients as required and contributing your media insights and expertise
- Maintain a database of leads, including tracking their progress and interactions with the company
- Build and sell new offerings
- Represent and promote Third Hemisphere at events and to relevant industry ecosystem organisations, influencers, and networks
- Establish Third Hemisphere as a preferred referral partner for relevant partners in the region.

Social & Environmental Responsibility

- Contribute to our commitment to social and environmental responsibility by adhering to sustainable practices in your role, helping reduce our environmental footprint, and supporting initiatives that promote inclusivity, ethical conduct, and positive community impact.
- Engage in activities that align with our corporate social responsibility (CSR) goals, including supporting eco-friendly practices, contributing to community outreach, and fostering a workplace culture of respect and equality.

📌 Account Director (Sydney)
🏢 Third Hemisphere
📍 Sydney