About the role

This is a hands-on, office-based position in Hillside 3037 for someone who can manage a busy service schedule, communicate with customers and field staff, and take ownership of jobs from initial booking through to completion and invoicing. This is not an entry-level administration role. We are looking for someone with proven experience in a similar position, ideally within the drainage, construction, Hydro excavation or trades industry.

Key responsibilities

- Coordinate and schedule daily drainage inspections and Hydro excavation jobs

- Allocate work to technicians and subcontractors

- Manage appointments, job priorities and changing schedules

- Monitor jobs throughout the day and follow up outstanding work

- Communicate booking times, delays and job updates to customers

- Create, update and manage jobs within ServiceM8

- Maintain accurate job notes, customer information and scheduling details

- Answer incoming calls and respond to customer emails

About you

- Experience in service coordination, scheduling, office administration or a similar position

- Experience working within a drainage, construction,



maintenance or trades-based business

- Practical experience using ServiceM8 or similar, including scheduling, job management and preparing completed jobs for invoicing

- Strong scheduling and organisational skills

- Experience coordinating field staff, technicians or tradespeople

- Experience with invoicing, job costing and general accounts administration

- Excellent attention to detail and accurate record-keeping skills

- Confident and professional communication skills
- The ability to manage competing priorities in a busy service environment

- Good computer skills and the ability to learn new systems quickly

Benefits

- Full-time or school-friendly working hours
- An office-based position in Hillside, 3037

- A stable position within an established construction business
- A supportive and professional team environment
- A varied role with genuine responsibility
- The prospect to take ownership of the position and make it your own

- Involvement in improving and developing our systems and processes

📌 Administration & Scheduling Coordinator (Hillside)
🏢 Enviro Drainage Services
📍 Hillside