Company Description Mazing Merch provides hassle-free branded merchandise solutions for time-poor professionals, allowing clients to focus on core priorities while Mazing Merch manages stock, suppliers, and logistics. The company uses a seamless, tech-driven platform to serve IT, SaaS, and cyber companies with efficient, frictionless merchandise management. Charities and not-for-profit organizations rely on Mazing Merch as an invisible extra pair of hands, supporting their missions by handling all merchandise needs.

The team also specializes in events and activations, managing tight deadlines and complex logistics with inventory tracking, warehousing, and fulfilment all in one place. Clients trust Mazing Merch for responsive, solution-focused service, especially for last-minute requests and fast-turnaround requirements.

Role Description

Production Coordination

- Processing orders from quote through to delivery
- Preparing quotations and order confirmations




- Monitoring production timeframes and following up with suppliers to ensure on-time delivery
- Supplier enquiries and liaison — order status, samples, and lead times
- Quality control of products and orders
- Sales support and overflow quoting as needed

Administration

- Maintaining internal processes and systems
- Handling calls, emails, and correspondence
- Data entry, document preparation, and reporting
- Ad hoc office duties as required

About You

- Highly organised with solid attention to detail
- Self-starter who can work independently with minimal supervision
- Strong communicator, written and verbal
- Works well to deadlines
- Proficient in Microsoft Office — essential
- Xero experience helpful

Ideal Background

Industry experience a plus but not required — we're happy to train the right person. Previous admin, production support, or office coordination experience well regarded.

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📌 Administrative Assistant (Sydney)
🏢 Mazing Merch
📍 Sydney