This is an administration-focused role where you'll act as a key point of contact for existing customers, managing enquiries, processing orders, preparing quotations, and providing technical product support. Customer interaction is primarily handled via email, making this an excellent opportunity for someone who enjoys building relationships and delivering exceptional service without the demands of a high-volume call centre environment.Your responsibilities will include:

- Processing customer orders accurately and efficiently
- Preparing and managing customer quotations
- Responding to customer enquiries via email in a professional and timely manner
- Providing product information and support to assist customers with their purchasing decisions
- Coordinating with internal departments to ensure smooth order fulfilment and delivery
- Maintaining accurate customer records and documentation
- Monitoring order progress and proactively communicating updates
- Supporting the wider team with general administration and customer-related tasks

We're looking for an organised and customer focused professional who enjoys a balance of administration, problem-solving, and relationship management.You will have:
- Previous experience in customer support, internal sales, sales administration, or order processing
- Strong written communication skills with the ability to build rapport through email correspondence
- Excellent attention to detail and a high level of accuracy




- Confidence learning technical products and communicating information clearly to customers
- Solid organisational skills and the ability to manage multiple priorities
- A proactive and solution-focused approach

Most importantly, you'll enjoy helping customers, take pride in delivering a high standard of service, and thrive in a team-oriented environment. Our client is a has a longstanding reputation for quality and exceptional customer service. With decades of success behind them, they have built a loyal customer base, strong market presence, and a workplace culture that genuinely values its people. The business is known for its impressive staff retention, supportive leadership team, and commitment to developing its employees.

New team members benefit from structured onboarding, ongoing training, and the opportunity to build specialist product knowledge within a collaborative environment. Offering a friendly and down-to-earth culture and a team-first mentality, this is a fantastic opportunity for someone looking for more than just a job, but a long-term career with a business that invests in its people.

- 8.00am - 4.00pm Monday to Friday
- Strong team tenure
- Clear career development pathway
- Comprehensive onboarding and training to set you up for long-term success
- Stable and growing business
- Supportive leadership team
- Positive team culture ( free lunches once a week, team celebrations and functions)
- Work-life balance

📌 Administrator - Customer & Order Support (Eagle Farm)
🏢 Michael Page
📍 Eagle Farm