We are seeking an experienced and reliable Accounts Receivable & Payable Officer to join our finance team within a fast-paced window furnishing business. This is a hands-on in office position for an experienced finance professional who can step into the role and take ownership of the day-to-day Accounts Receivable and Accounts Payable functions from day one. Reporting directly to the Finance Manager, you will be responsible for maintaining accurate financial records, managing customer collections, processing supplier accounts and ensuring the AR and AP functions operate efficiently and within required deadlines. The successful candidate will be confident working independently, proactive in following up outstanding matters and comfortable managing competing priorities in a busy manufacturing environment.

Key responsibilities

Accounts Receivable

- Manage the accounts receivable ledger, ensuring customer accounts are accurate and up to date.
- Prepare and issue customer invoices, credit notes and statements.
- Proactively follow up overdue accounts by telephone and email.
- Build and maintain professional customer relationships while confidently managing payment commitments.
- Investigate account discrepancies, short payments and disputed invoices.
- Monitor customer trading terms and credit limits.
- Maintain accurate collection notes and follow-up records.
- Prepare regular aged receivables and collection reports for management.
- Escalate high-risk and long-overdue accounts as required.
- Assist with current customer account applications and credit checks.

Accounts Payable





- Process supplier invoices and credit notes accurately and promptly.
- Match invoices against purchase orders and supporting documentation.
- Reconcile supplier statements and investigate discrepancies.
- Assist with the preparation and processing of supplier payment runs.
- Respond to supplier account enquiries in a professional and timely manner.
- Maintain accurate supplier records and filing.
- Ensure supplier accounts are kept up to date and discrepancies are resolved promptly.

Administration & Finance Support

- Monitor and manage the AP and Accounts email inbox, responding to enquiries professionally and promptly.
- Assist with month-end processes, reconciliations and reporting.
- Maintain accurate electronic and paper-based financial records.
- Provide general administrative support to the Finance Manager and wider management team.
- Assist with other finance and office functions as required.

About you

- A minimum of 2 years' recent experience in a similar Accounts Receivable / Accounts Payable role.
- Demonstrated experience managing both Accounts Receivable and Accounts Payable functions.
- Strong experience in credit control, collections and debt recovery.
- Proven hands-on experience using Xero in a similar finance role.
- Strong Microsoft Office skills, particularly Microsoft Excel and Outlook.
- Experience working with accounting or ERP systems.
- Excellent attention to detail and a high level of accuracy.
- Strong communication, negotiation and problem-solving skills.
- A confident and professional telephone manner.
- Strong organisational and time-management skills.

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📌 Accounts Receivable/Payable Officer (City of Whittlesea)
🏢 TBS AUST
📍 City of Whittlesea