The position is primarily responsible for promotion of Fresenius Chronic Renal and Seating solutions and associated products through sales activities, training and education of customers in accordance with agreed business plans. The role ensures the smooth running of customer accounts and prompt resolution of any customer issues in conjunction with internal stakeholders.
Key responsibilities
Plan, prepare and implement a sales and clinical training strategy per account to maintain existing business and to develop current business opportunities, working closely with the respective Regional and National Sales Manager across the entire sales cycle to ensure customer outcomes are achieved
Increase customer base and market presence through establishing relationships with key opinion leaders, key influencers and decision makers
Provide targeted counselling and account information to the clinical and technical teams as required
Track and report competitor activity within the assigned accounts
Maintain a high-profile presence in the marketplace through the creation of win-win solutions with customers which turn a sales relationship into a long-term business partnership
Manage immediate post-purchase activities (checking order status, consumable and capital movement delivery, handle complaints etc.) to ensure customer satisfaction
Provide appropriate clinical support activities such as in-servicing, installations, training and education as required
Provide input to forecasting requirements and assist in preparing annual sales budget for assigned territory
Establish sales objectives by creating a sales plan and quota for the assigned territory in support of national objectives
Prepare and present customer offerings, quotes, tenders, re-orders and prepare monthly or quarterly reports as required
About you
Registered Nurse with demonstrated renal (HD) skills or registered nurse with demonstrated intensive care (ICU) skills highly desirable
Ability to work with minimal supervision and set priorities, with demonstrated track record of success in medical sales