Assistant Scheme Design Advisor

- Employment type: Ongoing
- Grade: DCS clerk 5/6
- Salary range: $102,936 - $113,579 + 12% Super + Leave Loading
- Location: Sydney/Gosford

The State Insurance Regulatory Authority (SIRA) is a NSW Government agency within the Department of Customer Service portfolio. SIRA is looking for an Assistant Advisor Scheme Design (Assistant Policy Officer) to join the organisation.

About Us

SIRA regulates three statutory insurance schemes in NSW - Workers Compensation, Compulsory Third Party and Home Building Compensation. We also oversee regulatory functions in other schemes including Dust Diseases and Lifetime Care and Support. We have offices in Sydney and Gosford.

Read more about SIRA - here

About the role

We are seeking an Assistant Scheme Design Advisor to join the Integration and Review team in SIRA's Scheme Design - Workers Compensation & Health directorate, under the Regulatory Strategy & Stewardship Division. In this role, you will support the team with policy and regulatory reform initiatives within the workers compensation scheme.

Your responsibilities

- Support project delivery: Monitor project timelines and check quality standards
- Assist with research: Gather data and investigate policy areas, to contribute to informed decision making and policy development
- Help draft reports: Prepare clear briefs and project plans that guide policy decisions
- Handle team administration: Prepare meeting papers, draft letters, and take notes
- Coordinate stakeholders: Organise working groups and committees to connect stakeholders and promote collaboration
- Organise documentation: Keep project files and correspondence secure and up to date
- Boost process improvement: Find technology solutions to increase daily team efficiency.

About you

- You have experience developing and analysing government policy, or hold qualifications in political or social science,



public policy, or law
- You communicate complex ideas clearly
- You thrive in agile environments and adapt quickly to change and uncertainty
- You manage multiple tasks effectively, taking initiative to get things done on time
- You solve problems by analysing data and using legislation to guide decision
- You collaborate with your team and share your ideas
- You take ownership of your work, acting responsibly and in line with official policies, guidelines and law.

Benefits

- Genuinely flexible working arrangement
- State of the art offices
- Wellbeing programs and resources
- Excellent career and learning development opportunities.

Eligibility To be eligible to apply, you must:

- Be an Australian citizen or permanent resident, or a New Zealand citizen with a current passport, and live in NSW and be able to travel to our Sydney or Gosford office each week or be willing to relocate.

How to apply To apply for the role, please click on the link below and attach:

- Your resume (maximum 5 pages), and
- a cover letter (maximum 2 pages)

Your application is your chance to show why you're a strong match for the role. In your cover letter, you should outline your motivation for applying and describe how your skills and experience relate to the focus capabilities. You can use a model like STAR or SAO to help highlight specific achievements For role related queries, please contact Verity Burrows at [email protected] Salary Grade 5/6,



with the base salary for this role starting at $102,936 base plus superannuation

Click Here to access the Role Description . For enquiries relating to recruitment please contact Esther Dah via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.

Closing Date: Tuesday, 1st of September 2026 at 9:59am

Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

📌 Assistant Scheme Design Advisor (Sydney)
🏢 NSW Department of Customer Service
📍 Sydney