Workshop Quality & Compliance Officer (Volkswagen and Cupra)

We are looking for an experienced, technically minded Automotive Quality Controller to join our high-volume Service Department.

This is a key role ensuring workshop repairs, documentation and warranty claims meet Volkswagen factory standards before the vehicle leaves the workshop.

Automotive Quality Controller

Volkswagen Dealership – Artarmon, NSW

What you'll be doing

- Quality checking completed servicing and repairs
- Auditing repair orders for accuracy and compliance
- Ensuring DISS reports and Guided Fault Finding are completed correctly
- Verifying manufacturer repair procedures have been followed
- Checking supporting documentation, photos and diagnostic records
- Identifying incomplete or non-compliant work before vehicle handover




- Helping protect the dealership from repeat repairs and warranty rejections

What we’re looking for

- Qualified automotive technician or strong technical dealership background
- Good understanding of manufacturer repair procedures
- Excellent attention to detail
- Confidence to challenge work that doesn't meet the required standard
- Strong communication and organisational skills

Volkswagen experience would be highly regarded, but is not essential for the right candidate.

This is an significant role in a busy, high-performing dealership where quality, compliance and getting the job right the first time matter.

Only shortlisted applicants will be contacted.

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📌 Workshop Quality & Compliance Officer (Volkswagen and Cupra) (City of Willoughby)
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