Company Description AM Retail Services is an Australian-owned facilities services company specializing in commercial cleaning, grounds maintenance, and property services. The organization supports government, education, and commercial sectors across Australia, focusing on reliable, high-quality service delivery. Its experienced teams use modern equipment and proven processes to maintain safe, clean, and compliant environments for clients.

Strong safety standards, regulatory compliance, and long-term client relationships are central to how AM Retail Services operates. The company offers opportunities to work with diverse customers and contribute to essential facility operations nationwide.

Role Description This full-time Business Development Manager role is based in the Greater Melbourne Area and operates on a hybrid basis, combining on-site work with some work from home.

The Business Development

Manager will identify and pursue new business opportunities in commercial cleaning, grounds maintenance, and property services, including prospecting, qualifying leads, and building a strong sales pipeline. Day-to-day responsibilities include preparing proposals and tenders, conducting client meetings and presentations, negotiating contracts, and collaborating with operations teams to ensure service solutions meet customer needs. The role also involves market research, competitor analysis,



and reporting on sales performance and growth opportunities to senior leadership. The successful candidate will maintain ongoing relationships with key clients, support renewal and upsell activities, and represent AM Retail Services at industry events and networking opportunities.

Qualifications

- Proven experience in business development, sales, or account management within facilities services, commercial cleaning, property services, or a related B2B setting.
- Robust skills in lead generation, pipeline management, client relationship building, and contract negotiation.
- Ability to develop tailored proposals and presentations, with solid written and verbal communication skills.
- Competence in market research, data analysis, and use of CRM or sales management tools.
- Comfort working in a hybrid environment, with solid time management, organization, and self-motivation.
- Understanding of safety, compliance, and service delivery standards in facilities or property services (or willingness to learn quickly).
- Relevant tertiary qualification in business, marketing, management, or a related discipline, or equivalent work experience.
- Valid driver’s license and willingness to travel within the Greater Melbourne Area and occasionally interstate as required.

📌 Business Development Manager (Melbourne)
🏢 AM RETAIL SERVICES
📍 Melbourne