Case Manager - Redress

FTE 0.6 to 1

West Leederville

Over the last 70 years Relationships Australia WA has been providing relationship support services for individual, couples, families and communities. We are a team of skilled and highly motivated staff who are committed to enhancing the lives of communities, families and individuals and supporting positive and respectful relationships.

About the role

We are offering a we are offering several permanent part and full time role of Case Manager - Redress positions in the team at our West Leederville office. The position involves providing support to individuals who have experienced Institutional Child Sexual Abuse and who are making an application for redress. This role provides case management and counselling support for people considering applying to the National Redress Scheme, assists people to apply and supports people throughout the process.

The current vacancy is 22.5 up to 37.5 hours per week.

Skills, experience, and qualifications

QUALIFICATIONS and KNOWLEDGE

Tertiary qualifications in Social Work, Psychology, Counselling or Social Sciences-with knowledge of the impact of, and considerations for working with those who have experienced Childhood Sexual Abuse.

ESSENTIAL:

- Excellent verbal and written communication skills, with ability to effectively engage over the telephone for extended periods of time.
- Commitment to supporting disadvantaged community members, particularly adults who as children have experienced institutional care.
- Demonstrated knowledge and ability to effectively engage and to provide support services to people who have experienced complex trauma, supporting clients in crisis, and to interact with people who may be emotional, and/or who present with challenging behaviour.
- Sound practice in maintaining safety, and the ability to work effectively, outside of the office environment including home visits,



willingness to work in offsite locations including outreach to rural/remote locations throughout WA.
- Understanding of working with First Nations People.
- Possession of a current National Federal Police Clearance and Working with Children Check or willingness to obtain both, incorporating criminal and traffic convictions and infringements.
- A current West Australian driver’s licence and use of personal vehicle.
- WA Police Force National Police Clearance (to obtain upon request) and a current Working with Children check
- Ability to travel to regional/remote (including light aircraft) areas if required.

Why Join Us?

· We are a values-driven organisation that aims for Authenticity, Inclusion, Compassion and Excellence.

· Salary $93,124 to $103,172 per annum pro rata plus superannuation

· Non-for-profit salary packaging up to $18,550

· Additional annual leave at year-end up to three days

· Staff Reward program to provide savings on your everyday expenses

· We value diversity across cultures, genders, sexuality and neurotypes. All interested, skilled and qualified applicants are encouraged to apply A copy of the position description is available upon request.

Please contact the Location Manager Yianna Paterakis (02) 61642*** for more information.

Application instructions:

Applications must include a cover letter outlining suitability for the role and a current resume citing professional referees and to be submitted via SEEK.

Applications close at 14th of September 2026

Relationships Australia WA is committed to being a 'Child-Safe' organisation and expects all staff agree to our Children and Young People Safety and Wellbeing Policy and Child Safe Code of Conduct. Appropriate rigorous reference and background checking will be undertaken, including a Working with Children Check (where applicable), Police checks and identity check. We are committed to the safety and empowerment of all children, including those with a disability and from Aboriginal or Torres Strait Islander and culturally and/or linguistically diverse backgrounds

📌 Case Manager - Redress (West Leederville)
🏢 Relationships Australia WA
📍 West Leederville