Customer Relationship Administrator | Seven Hills, NSW

At Dunbrae Environmental, we are looking for an experienced Customer Relationship Administrator who thrives on getting things done right, the first time.

About Us

We are an exclusive ANZ distributor of the ORCA food waste digester - an on-site system that breaks down commercial food waste into water, diverting it from landfill and cutting waste costs, footprint, and even boosting team morale. We're part of the Dunbrae Group, delivering the complete Commercial Kitchen Solution nationally.

Why join us

We're a workplace built on genuine teamwork, where doing great work and enjoying the journey go hand in hand. When you join Dunbrae, you're backed by a team that genuinely has your back.

- Competitive remuneration aligned to your experience
- A convenient Seven Hills location with free on-site parking - perfect if you're looking to work close to home
- Employee advantages and recognition programs
- Free and confidential Employee Assistance Program
- A collaborative, inclusive team culture
- An experienced leadership team backing you every step

The role: You'll be the vital link between our clients, technicians,



and internal teams, the person who keeps every job moving from first call to final invoice.

- Log and confirm service jobs via our Call Centre system
- Coordinate with Customer Service Coordinators to get jobs allocated fast
- Confirm bookings, ETAs and follow up approvals, quotes and parts
- Review quotes, proforma invoices and completed jobs before processing
- Manage warranty job reviews and claims
- Keep every stakeholder - internal and external, in the loop

What you bring:

- A relevant tertiary qualification
- Sharp written and verbal communication skills
- A genuine feel for customer workflows and great service
- Confidence with Word, Excel, PowerPoint and relational databases
- An eye for detail; you spot what's off and know how to fix it
- The ability to juggle competing priorities without dropping the ball
- A calm, solutions-first mindset under pressure

If you're customer-focused, organised, and ready to be the glue that holds our service delivery together - we want to hear from you. Apply now and join the Dunbrae team.

📌 Customer Relationship Management Administrator (Sydney)
🏢 Dunbrae Group
📍 Sydney