UKG Pro WFM Specialist / Business Analyst

We are seeking an experienced UKG Pro Workforce Management (WFM) Specialist to play a key role in the delivery of a large scale workforce management transformation program.

This position will support the design, configuration, testing and implementation of an enterprise wide rostering, timekeeping and leave management solution. Working within a complex and diverse environment, you will collaborate with project stakeholders, business leaders, technical teams and end users to ensure the successful deployment of a fit-for-purpose workforce management platform.

The successful candidate will bring strong UKG Pro WFM expertise and a hands on approach to solution design, configuration, testing and business engagement.

Key Responsibilities

- Provide specialist UKG Pro WFM expertise across functional design, configuration, testing and implementation activities.

- Support solution workshops, requirements validation and functional design sessions.

- Advise stakeholders on UKG Pro WFM capabilities and best-practice workforce management processes.

- Review and recommend configuration options, business rules and functional settings.

- Translate business and operational requirements into practical system solutions.

- Contribute to configuration workbooks, documentation and process mapping activities.

- Support system, integration, regression and user acceptance testing.

- Assist with defect management, issue resolution and deployment readiness activities.

- Work closely with business analysts, solution architects, testing teams, data specialists and integration resources.





- Develop knowledge transfer materials and support training activities for administrators and end users.

- Identify project risks, configuration issues and process improvement opportunities.

About You

To be successful in this role, you will demonstrate:

- Proven experience as a UKG Pro WFM Specialist, Functional Consultant, SME or Business Analyst within UKG Pro Workforce Management or Kronos environments.

- Strong understanding of workforce management processes including:

- Time & Attendance

- Scheduling / Rostering

- Leave & Accruals

- Workforce Analytics

- Forecasting

- Activities Management

- Integrations

- Experience supporting large scale system implementation or transformation programs.

- Strong requirements gathering and process analysis capabilities.

- Ability to translate business needs into effective system configurations and functional outcomes.

- Experience supporting testing, defect resolution and deployment activities.

- Excellent analytical and problem-solving skills.

- Strong stakeholder engagement and communication skills across technical and non-technical audiences.

- High attention to detail and commitment to quality delivery.

Desirable

- UKG Pro WFM certification.

- Experience with Kronos Workforce Management implementations.

- Exposure to enterprise workforce transformation programs within large, complex organisations.

What's on Offer

- Opportunity to work on a significant workforce management transformation project.

- Collaborative and high-performing project workplace.

- Exposure to enterprise-scale technology and business transformation initiatives.

- Competitive contract remuneration.

- Flexible and hybrid working arrangements available.

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📌 UKG Pro WFM Specialist / Business Analyst (Melbourne)
🏢 People2People
📍 Melbourne