? WE’RE HIRING: CUSTOMER SUPPORT OFFICER ??Customer Support | Entry-Level / Junior Opportunity? SUPPORT CUSTOMERS. SOLVE PROBLEMS. BUILD TRUST.

Are you friendly, patient, and confident communicating with people? We’re looking for a Customer Support Officer to handle customer enquiries, resolve issues, and provide professional support across multiple communication channels.

? Position: Customer Support Officer

? Department: Customer Support / Operations

? Career Level: Entry-Level / Junior

? Employment Type: Full-Time / Part-Time Opportunities

? ROLE RESPONSIBILITIES? Respond to customer enquiries through phone, email, chat, and digital channels.

? Provide accurate information about products, services, accounts, and processes.

? Understand customer concerns and deliver appropriate solutions.

? Handle complaints professionally and escalate complex cases when necessary.

? Follow up on customer requests to ensure timely resolution.

? Maintain accurate records of customer interactions and support cases.

? Assist with customer onboarding and account-related enquiries.

? Identify recurring issues and share feedback with relevant teams.

? Collaborate with Sales, Operations, Product, and Technical Support teams.

? Maintain high standards of customer satisfaction and service quality.





? QUALIFICATIONS✅ Excellent written and verbal communication skills.

✅ Friendly, qualified, and customer-focused attitude.

✅ Strong listening and problem-solving abilities.

✅ Good computer, email, and Microsoft Office skills.

✅ Familiarity with CRM or customer-support platforms is an advantage.

✅ Strong attention to detail and accuracy.

✅ Ability to manage multiple enquiries and priorities effectively.

✅ Calm and professional approach when handling difficult situations.

✅ Previous customer service, retail, hospitality, sales, or support experience is beneficial.

✅ Positive attitude with a willingness to learn and develop.

? WHY JOIN US?? Develop valuable customer-service and communication skills.

? Gain practical experience in a professional support environment.

? Work with collaborative and supportive teams.

? Learn modern customer-support systems and tools.

? Strengthen your problem-solving and relationship-management abilities.

? Build a strong foundation for long-term career growth.

? APPLY NOW!? Ready to make a difference for customers? Join us as a Customer Support Officer and help deliver reliable, professional, and memorable customer experiences. ????

📌 Customer Support Officer (Australia)
🏢 Abhivriddhi - Student Training u0026 Development Committee, VIT Pune
📍 Australia