Design Point Digital is a Melbourne-based web design and digital marketing agency helping businesses grow through high-performing websites, SEO and paid advertising.

We’re looking for an experienced, hands-on Digital Marketing Account Manager to take ownership of the day-to-day management and delivery of our client SEO and PPC campaigns.

You’ll coordinate our internal team and contractors, manage client communication, follow up outstanding tasks and approvals, and ensure campaigns continue moving forward without needing constant direction.

This is a client-facing role suited to someone who understands SEO and paid advertising, communicates confidently and takes genuine ownership of client outcomes.

Responsibilities

- Managing multiple client SEO and paid advertising accounts
- Coordinating with SEO specialists, PPC specialists, copywriters, designers and developers
- Acting as the primary point of contact for assigned SEO and paid advertising clients
- Communicating with clients one-on-one through phone calls, video meetings and email
- Leading regular client meetings to discuss campaign performance, priorities and recommendations
- Explaining SEO and paid advertising results in clear, non-technical language
- Proactively contacting clients rather than waiting for them to follow up
- Creating and managing monthly campaign priorities, tasks and deadlines
- Following up internal team members to ensure work is completed on time
- Sending content and proposed website changes to clients for approval
- Following up clients for feedback, approvals, information and access
- Reviewing SEO and PPC work before it is presented to clients
- Monitoring rankings, organic traffic, leads, conversions and advertising performance
- Reviewing monthly reports and clearly communicating results and next steps
- Running regular client meetings and becoming a trusted point of contact
- Identifying campaign risks, performance issues and growth opportunities




- Ensuring agreed deliverables are completed to a high standard
- Keeping internal project management systems accurate and up to date
- Assisting with website and other digital projects when required
- Improving internal processes as the agency continues to grow

What we're looking for

- 3+ years of experience in a digital agency, account management or digital marketing role
- Strong working knowledge of SEO and Google Ads
- Experience managing multiple clients and recurring campaigns
- Confidence reviewing campaign performance and questioning results
- Excellent client communication and relationship-management skills
- Strong organisation, follow-up and time-management skills
- Ability to translate marketing strategies into clear, actionable tasks
- A proactive approach - you identify what needs to happen next and move it forward
- Calm, dependable and solutions-focused
- Melbourne-based and available to work primarily from our South Yarra office, with some hybrid flexibility

Bonus if you have

- Hands-on SEO or Google Ads experience
- Experience with Google Analytics 4, Search Console and Semrush
- WordPress, WooCommerce or Shopify knowledge
- Experience coordinating copywriters, designers and developers
- Familiarity with Meta Ads
- Experience improving agency processes and workflows

Company benefits

- Adaptable part-time contractor arrangement
- Hybrid working workplace
- On-site parking
- Variety across established client accounts and industries
- Direct influence over client performance and agency processes
- Supportive, close-knit team
- Opportunity for the role and hours to grow with the agency
- Team lunches and dinners
- Coffee and snacks always within reach ☕

To apply

Please send your resume and a short note outlining your experience managing SEO, PPC or digital marketing accounts.

Additional information

Type: Part-time contractor, with an opportunity for additional hours as we grow

Work style: Hybrid, primarily in-office

Location: South Yarra, Victoria

Office hours: 9:00 am – 5:00 pm

Initial hours: Approximately 15-25 hours per week

📌 Digital Marketing Manager (SEO & Paid Ads) (Melbourne)
🏢 Design Point Digital
📍 Melbourne