Position: Duty Manager

Location: The Oriental Hotel, Springwood NSW

Employment type: Full-time

About Us

The Oriental Hotel is a beloved Community pub in the heart of Springwood, known for its warm hospitality, lively atmosphere and a loyal community of locals and visitors alike. With cold beverages, good food, and live entertainment, The Oriental Hotel continues to be a favourite gathering place for good times and genuine service.

We are now seeking an enthusiastic and capable Duty Manger to support our leadership team.

The Role

As a Duty Manager at The Oriental Hotel, you’ll play a key role in the smooth operation of each shift. You’ll lead by example, ensure our service is exceptional, support staff, handle customer needs, and maintain compliance and safety standards. This is a hands-on position in a vibrant, fast-paced, genuine Community venue.

Key Responsibilities

- Manage daily operations, including the opening and closing of the venue
- Lead and support Staff & Contractors
- Provide outstanding customer service and resolve issues when needed
- Maintain compliance with NSW liquor and gaming regulations and RSA standards
- Assist with staff training, mentoring, and performance feedback




- Support stock control, cash handling, and venue presentation

Requirements:
- Current NSW RSA and RCG
- Prior experience in a supervisory or duty manager role in hospitality
- Strong understanding of NSW liquor laws and protected service standards
- Confident communicator with leadership qualities
- Ability to work nights, weekends and public holidays
- Positive attitude, team mindset, and a passion for great customer service

What We Offer:
- Competitive hourly rate or salary (depending on experience)
- Supportive management team with opportunities for career progression
- Fun, friendly and energetic Irish pub environment
- Staff discounts and perks
- Ongoing training and development

How to Apply: If you’re a reliable, enthusiastic hospitality professional who thrives in a lively pub environment, we’d love to hear from you.

Send your resume to [email protected] For enquiries, Contact (02) 4751 4488

Pay: $80,000.00 – $85,000.00 per year

Benefits

- Employee discount
- Free food
- Salary packaging

Work Location: In person

📌 Duty Manager/Supervisor (Springwood)
🏢 Oriental Hotel
📍 Springwood