About the role

This role will focus on client service, loan administration, lender follow-up and supporting the end-to-end loan process. You will be working closely with clients, lenders and internal stakeholders to ensure a seamless customer experience while helping drive the success of the business.

Advantages

- $60,000 + Super

- Flexible working arrangements

- Ongoing mentoring and development

- Career progression opportunities

- Supportive and collaborative team environment

- Exposure to residential lending and high-value clients

Key responsibilities

- Manage client communication throughout the loan process

- Prepare and manage loan application documentation

- Liaise with lenders, solicitors and other stakeholders

- Support brokers with loan progression and settlements

- Maintain accurate client records and compliance documentation





- Deliver exceptional customer service and relationship management

About you

- Proactive and motivated

- Highly organised with strong attention to detail

- A confident communicator

- Process-driven and eager to learn

- Professional and client-focused

- Looking for a long-term career opportunity

About us

We are partnering with a growing and highly respected mortgage broking business that is looking for a Client Services Manager to join the team. This is an opportunity to work closely with an experienced Broker, support quality clients and develop your skills within a business that genuinely invests in its people.

Hit Apply Now!!!!

📌 Client/Customer Services (Entry Level) (Lismore Heights)
🏢 Loan Market
📍 Lismore Heights