Customer Service Representative

Location: Adelaide, SA, AU

We are looking for Customer Service Representatives to work on a rotating roster. This role works closely with the South Australian Operations team to provide customer service in the field, safety provisions, health checks and maintain carpark equipment across designated sites during your designated roster hours. The role serves as a field support conduit for Operations Supervisors, Area Operations Managers, Portfolio Managers and Senior Business Managers to ensure customer service, health checks and equipment servicing/integrity is performed when required.

Shift Schedule

- Casual opportunities in Adelaide
- Afternoon shifts: 12:00PM – 9:00PM
- Overnight shifts: 9:00PM – 5:00AM

What We’re Looking For

- Minimum 1 year experience in car park operations or a similar technical role
- Full work rights in Australia
- Robust understanding of car park equipment and systems (hardware and software), with ability to carry out basic technical repairs
- Intermediate computer skills (Excel, Word, Outlook)




- Experience in a customer service–focused environment
- Strong problem‑solving and decision‑making skills
- Ability to multitask and manage competing deadlines
- Good time management skills and ability to work independently
- Ability to work effectively in a team environment
- Understanding of and commitment to Work Health & Safety (WHS/OHS) procedures
- Confident communicator, able to liaise with staff, clients, contractors and customers
- Good local area knowledge
- Excellent driving record

Candidates will be required to complete a national police check.

Benefits

- Uniforms, appropriate training and free parking when working

Equality and Diversity

At Wilson Parking we are building a workforce that is representative of the community we protect. We welcome people from diverse backgrounds and are committed to supporting our Aboriginal and Torres Strait Islander Peoples.

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📌 Customer Service Representative (Yarra City)
🏢 Wilson Parking Australia
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