Cambridge Ref: 4283SF1 Company Profile A well-established and trusted UK brand who operate on a global scale Responsibilities French speaking Customer Service Advisor Location: Cambridge Salary: up to £28,000 per annum (depending on experience) Ref: 4283SF1 Main duties: Provide 1st line support to customers by resolving queries related to the company’s products and services The role:
- Provide outstanding customer support to customers - Handle incoming queries by phone, email and live chat - Ensure all calls are logged accurately - Analyse data and respond accordingly - Be responsible for scheduling engineering service calls - Provide customer training on products - Monitor and report any issues as needed - Any additional tasks as needed by management Candidate's Profile - Fluent in French (written and spoken) essential - Experience in customer service or 1st line technical support beneficial - Excellent communication skills - Customer focused with a high attention to details - Valuable IT skills Up to £28,000 per annum (depending on experience)
📌 French speaking Customer Service Advisor (Bunbury)
🏢 French Selection Uk
📍 Bunbury
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.