We are a quality driven, customer focused and well established family owned repair shop seeking a part time Receptionist/Administration Officer.

Your key duties will include but not limited to:

- Greeting, informing and on-boarding customers on a daily basis.
- Scheduling and confirming customer bookings and answering information requests over the phone and in person (from both customers & insurers).
- Supporting, monitoring and communicating with customers to ensure an exceptional experience throughout their repair process.
- Basic accounts payable & receivable – including data entry (processing supplier invoices, receipts and generating tax invoices to customers/insurers/suppliers)
- General office administration (answering phone calls, filing, photocopying, responding to emails etc)
- Collecting payments in person and over the phone.
- Ad hoc tasks as required by Management to meet operational goals

Applicants must have:





- Strong customer focus with previous experience in a customer facing role
- Strong verbal and written communication skills
- Organisational skills with the ability to prioritise key tasks
- Proficient with technology & computer skills – ability to use Microsoft Outlook, Word, Excel etc
- Experience with accounting software Xero would be advantageous but not necessary
- Skilled manor in person and over the phone
- Work well independently and in a team environment
- Strong attention to detail
- Ability to multi-task within a busy environment
- Professional, reliable and flexible attitude
- Self-motivated with the ability to manage time and tasks effectively

Experience within the Automotive industry preferred but not required.

3 days per week. 8am to 4:30pm. Salary to be discussed.

#J-18808-Ljbffr

📌 Receptionist/Administration Officer - Part Time (New South Wales)
🏢 Executive Smash Repairs
📍 New South Wales