Schotters Road Medical Centre is seeking an experienced, friendly and professional Medical Receptionist to join our growing team.
Key Responsibilities
- Welcome patients and provide excellent customer service
- Manage appointments, phone calls and patient enquiries
- Process Medicare billing and patient payments
- Maintain accurate patient records and details
- Manage correspondence, referrals and documentation
- Support GPs, nurses and allied health professionals
- Assist with recalls, reminders and patient follow-ups
- Maintain patient privacy and confidentiality
- Support smooth day-to-day practice operations
Essential Requirements
- Minimum 1–2 years’ experience in general practice or medical reception
- Good understanding of Medicare billing and commonly used MBS billing codes
- Strong communication and customer service skills
- Excellent attention to detail and organisational skills
- Professional, reliable and well presented
- Ability to multitask effectively in a busy general practice
- Robust team player with a positive attitude
Experience with Best Practice and HotDoc will be highly regarded. Why Join SRMC?
Join a growing, community-focused general practice with a supportive multidisciplinary team and a commitment to providing an excellent patient experience.