Sunshine Coast Regional, Queensland, Australia · Newhaven, England, United Kingdom

Lead Training Excellence Across Queensland

South Coast Radiology (SCR) and Imaging Queensland (IQ) areseekingan experienced and passionate Clerical Training Manager to lead clerical onboarding, training, and workforce development across Queensland.

This newly expanded role offers the opportunity to shape training programs, develop high-performing teams, and drive consistency across one of Queensland's largest private medical imaging networks.

About the Role

Reporting to the Queensland Administration Services Manager, you will oversee the development and delivery of clerical training programs across SCR and IQ.

You will support and mentor Clerical Development Trainers, develop onboarding and competency programs, and partner with leaders across the business to build workforce capability and improve employee experience.

This is a full-time position, Monday to Friday, with regular travel across Queensland.

Key Responsibilities

Lead clerical training and workforce development initiatives across Queensland

Develop andmaintainonboarding, induction, and competency-based training programs

Support, coach, and mentor Clerical Development Trainers and administration teams

Create engaging training resources, learning pathways, and assessment tools

Deliver face-to-face, virtual, and on-the-job training across multiple sites

Partner with leaders toidentifytraining needs and support workforce capability

Monitor training effectiveness, compliance requirements, and development outcomes

Drive continuous improvement across onboarding, education,



and administrative processes

Promote consistent service standards and a positive patient experience across SCR and IQ

Build strong relationships with teams through regular site visits and stakeholder engagement

About You

You will bring:

Experience in training, onboarding, or workforce development

Strong leadership and coaching skills

Excellent communication and stakeholder engagement abilities

Experience developing training resources and programs

A proactive, organised, and solutions-focused approach

Ability to travel regularly across Queensland

Applicants must be based on the Gold Coast, Brisbane, or Sunshine Coast.

Why Join Us?

Lead a Queensland-wide training function

Influence workforce development across SCR and IQ

Supportive leadership team and career development opportunities

Staff recognition programs and wellbeing initiatives

Discounted healthcare benefits for you and your immediate family

Uniforms provided

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

_ Building a healthier world, by delivering the best health outcomes one patient at a time. _

Integral Diagnostics (IDX) provides advanced medical imaging services across Australia and Recent Zealand, prioritizing quality patient care through expert radiologists and innovative leadership.

William St, Melbourne, Victoria 3000, AU

Company iDx

Location Sunshine Coast Regional, Queensland, Australia · Newhaven, England, United Kingdom

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📌 Clerical Training Manager – Queensland (Sunshine)
🏢 IDX
📍 Sunshine