Guinea Pigs Australia is seeking a Warehouse Admin Assistant to join our team at our Upper Coomera facility.
This is a part-time position working during school hours, Monday to Friday, 9:30am–2:30pm, offering flexibility for those seeking work that fits around family commitments. In this role, you will provide essential administrative support to our warehouse operations, ensuring smooth day-to-day functioning and contributing to the efficiency of our business. This position is integral to maintaining organised systems and processes that support our growing organisation.
Key Responsibilities
- Process and manage warehouse documentation, including invoices, purchase orders and delivery records
- Basic bookkeeping and follow up stores for payments.
- Reconcile payments to outstanding orders.
- Ensure stock is accurate by completing regular stock takes
- Maintain accurate inventory records and assist with stock tracking and reconciliation
- Coordinate with suppliers and manage communications regarding orders and shipments
- Support the organisation of warehouse filing systems and ensure documentation is stored correctly
- Assist with data entry tasks and maintain administrative databases
- Answer phone calls and emails, directing enquiries to appropriate team members
- Provide general office support to the warehouse team as required
- Help prepare reports and summaries of warehouse activities
- Keep our showroom tidy and well stocked
- Provide customer service for walk-in customers — process orders, adjust stock, and process EFT payments
- Handle phone calls with customers regarding orders, shipping, or order edits
- Assist the warehouse team during busy periods with organisation, queries, and picking urgent orders
What We’re Looking For
- Proven experience as an administrative assistant or in a similar administrative support role
- Strong organisational skills with attention to detail
- Proficiency in Microsoft Office applications, particularly Excel and Word
- Excellent written and verbal communication skills
- Ability to manage multiple tasks and prioritise workload effectively
- Experience with inventory management or warehouse operations is highly desirable
- Reliability and commitment to maintaining skilled standards
- Ability to work independently and as part of a team
- Comfortable with light lifting and general warehouse duties
What We Offer
- Guinea Pigs Australia values our team members and is committed to providing a supportive work environment. We offer flexible part‑time hours that align with school schedules, allowing you to maintain work‑life balance. Our team enjoys a welcoming workplace culture where contributions are recognised and valued.
- We are an equal opportunity employer and welcome applications from all backgrounds.
About Us
We are passionate about animal welfare and providing quality products and services to our customers. Based in Upper Coomera, Queensland, we pride ourselves on maintaining a supportive team environment where every member plays an important role in our success.
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📌 Warehouse Admin Assistant – School Hours, Monday to Friday (City of Gold Coast)
🏢 Guinea Pigs Australia
📍 City of Gold Coast
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