Grosvenor Engineering Group are trusted building services partner to leading property portfolios across ANZ. We are passionate about delivering outcomes and long-term value for building owners, managers and their occupants.

With a footprint of 21 branches across Australia and Recent Zealand, our clients are supported by a workforce of over 830 employees which include specialist engineers, technicians, project managers, estimators, site personnel and service specialists.

Due to continued growth, we are seeking a Service Coordinator to join our team inNewcastle.

Job Description

The Role:

- Manage daily administration activities i.e. scheduling work, managing client calls and purchase orders.
- Maintain client portals, generate invoicing and work orders in order to meet client KPIs
- Coordinate subcontractor administration and support with monthly reporting
- Manage inbound calls from clients and technicians.

Desired Skills and Experience

Selection Criteria:





- Previous experience working in a customer service based role
- Ideally has exposure in the Service industry - however not essential
- Confident with technology and can work within complex in house systems, including MS Word, Excel and Outlook
- Willingness to learn, with excellent communication skills
- Strongtime management skills and attention to detail
- Possess a positive, proactive customer focused approach
- Graduates encouraged to apply, with training facilitated for the right candidate

Why Grosvenor?

Apart from a competitive salary, the ability to expand your career through on-going professional development, we have awesome perks. Add this to the great culture that comes with a great team of passionate people all working towards a common goal – delivering the best, proactive service for our clients!

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📌 Service Coordinator - (Newcastle) (Newcastle City Council)
🏢 Geg Elmo
📍 Newcastle City Council