19 Aug
|
Pony Dining the Rocks
|
New South Wales
19 Aug
Pony Dining the Rocks
New South Wales
Assistant Restaurant Manager - Pony Dining, The Rocks
There are restaurants you work at, and restaurants you grow in. From the Rocks to Barangaroo, Pony Dining Group is growing. We now look for the next evolution of restaurant managers to join our team.
A wood-fire institution in the heart of The Rocks since 2006, Pony Dining has spent nearly two decades earning a reputation built on quality, consistency, and genuine hospitality. We don't chase trends. We do what we do exceptionally well, and we're looking for a leader who takes the same approach to their career.
This is an Assistant Restaurant Manager role with real weight to it. You'll work closely with the management team to drive daily operations, develop the floor team around you, and hold the standard of experience that has kept guests coming back for twenty years. If you're ready to step into a role where your contribution actually shapes the venue we'd like to hear from you. End-to-end guest experience, driving a positive team culture and upholding standards across all departments.
- Lead services with confidence, ensuring flow, timing, and consistency
- Act as escalation point for guest feedback and service recovery
Team Development
- Coach and mentor supervisors and FOH team members
- Reinforce accountability, performance standards, and team culture
- Lead briefings and continuous training initiatives
- Assist with rostering, labour control, and shift costing
- Drive upselling, productivity, and service efficiency
- Support stock control and cost awareness across FOH
Systems & Compliance
- Ensure effective use of Lightspeed, OpenTable, and Deputy
- Maintain operational compliance and reporting standards
We Are Looking For
- Proven Assistant Restaurant Manager experience in premium venues
- Strong operational knowledge with hands-on leadership style
- High-level service standards and attention to detail
- Ability to perform under pressure in high-volume environments
What Success Looks Like
- Services run smoothly with consistent pacing, flow, and team placement
- Team members are coached, engaged, and held to a explicit standard on every shift
- Guest experience is elevated at every touchpoint, with issues resolved swiftly and professionally
- Operational tasks including opens, closes, logs, and rostering are completed accurately and on time
- The Venue Manager can trust the floor is in capable hands when they are not present
Why Join the Opening Team
You will work alongside experienced leadership, shape the team culture, and play a key role in delivering one of Sydney's most exciting dining experiences.
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📌 Assistant Restaurant Manager (New South Wales)
🏢 Pony Dining the Rocks
📍 New South Wales