Network Customer Support Technician (City of Banyule)

Network Customer Support Technician (City of Banyule)

19 Aug
|
Aptella
|
City of Banyule

19 Aug

Aptella

City of Banyule

Help Deliver Australia & New Zealand’s Most Reliable and Trusted Positioning Network

At Aptella, we deliver intelligent positioning and automation technology that helps customers work smarter, safer and more efficiently across mining, construction, geospatial and infrastructure industries.

AllDayRTK is Aptella’s high-accuracy GNSS correction service, supporting customers across surveying, construction, mining, agriculture and emerging technologies that rely on accurate, reliable positioning.

We’re looking for a technically minded AllDayRTK Technician to join our team in Bundoora, Victoria , helping us maintain and grow a reliable and trusted positioning network across Australia and New Zealand.

The Role

This is a hands‑on technical role where you’ll work alongside an experienced team to keep the AllDayRTK network performing at its best.

You’ll help monitor and maintain the network, troubleshoot technical issues, support our customers and assist with the deployment and maintenance of GNSS infrastructure.

It’s a diverse role combining technology, problem‑solving, customer support and occasional field work — ideal for someone who enjoys figuring out how things work and wants to continue developing their technical expertise.

Key responsibilities include:

Build, test and maintain GNSS CORS equipment

Monitor network systems and identify and troubleshoot technical issues

Assist with the installation and maintenance of network infrastructure

Support system upgrades, testing and continuous improvement initiatives

Work with the wider team to deliver a consistently high level of customer service

Travel to network and customer sites when required

About You

You’re technically curious, practical and enjoy solving problems.

You don’t need to know everything about GNSS or CORS networks from day one.



We’re looking for someone with a strong technical mindset, a willingness to learn and a genuine interest in technology.

You bring:

Experience in a technical, electronics, communications, surveying, IT or similar technical environment

Strong troubleshooting and problem‑solving skills

Good computer literacy and confidence learning new technology

Excellent attention to detail

Strong communication and customer service skills

Ability to work independently and as part of a technical team

A proactive approach and willingness to learn

Current Australian Driver’s Licence

Willingness to travel when required

Experience with GNSS, CORS networks, surveying, cartography, robotics, communications equipment, cloud services or positioning technology will be highly regarded but is not essential .

Join a growing and innovation‑led business working at the forefront of positioning, automation and connected technology.

What You’ll Get

Product and technical training

Career development and learning opportunities

Hands‑on exposure to GNSS and positioning technology

A varied mix of technical, customer and field‑based work

Flare discounts and wellbeing benefits

Discounted gym memberships and health insurance

Supportive and experienced technical team

The Opportunity

This is an opportunity to become part of the team behind a critical positioning network used by customers every day across Australia and New Zealand.

You’ll develop your technical skills, work with innovative technology and help ensure AllDayRTK continues to deliver the reliability, accuracy and service our customers depend on .

If you’re technically minded, enjoy solving problems and want to build your career working with high‑accuracy positioning technology, we’d love to hear from you.

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📌 Network Customer Support Technician (City of Banyule)
🏢 Aptella
📍 City of Banyule

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