Restaurant Manager for new Italian in Miami

About the role

We are seeking an experienced Restaurant Manager to join the team at Sylv’s Italian in Miami, QLD. This is a full-time, salary position that will suit someone that is excited about joining a fast paced, fun, experienced team. As Restaurant Manager, you will be responsible for overseeing all daily operations of our restaurant, ensuring exceptional service standards, managing staff, and driving business profitability. You will play a pivotal role in creating an outstanding dining experience for our guests.

Key responsibilities

Oversee all daily restaurant operations, including service delivery, kitchen coordination and front-of-house management

Manage, recruit, train and supervise restaurant staff to ensure high performance and exceptional customer service

Monitor food quality, presentation and preparation standards in line with company policies

Manage stock levels, ordering and inventory control to minimise waste and maximise profitability

Handle customer inquiries, complaints and feedback professionally, ensuring guest satisfaction

Maintain health, safety and hygiene standards in accordance with food safety regulations

Control labour costs and monitor budgets to ensure financial targets are met

Create and implement promotional activities and marketing initiatives to drive revenue

Conduct regular staff meetings and performance reviews to maintain high team standards

Liaise with suppliers and maintain positive business relationships

What we're looking for





Minimum 2 years' experience in restaurant management or hospitality leadership roles

Strong knowledge of food and beverage operations, including kitchen management and service standards

Excellent leadership and team management skills with the ability to motivate and develop staff

Outstanding customer service orientation with a focus on guest satisfaction

Strong organisational and multitasking abilities in a fast-paced environment

Proficient in restaurant management software and point-of-sale systems

Excellent communication and interpersonal skills

Flexibility to work evenings, weekends and public holidays as needed.

What we offer

Competitive salary package commensurate with experience

Career development and advancement opportunities within our hospitality group

Staff discounts and benefits

Supportive and cooperative team environment

Opportunity to work in a thriving Miami location

Ongoing training and professional development opportunities

About us

Sylvs is a fun, local restaurant committed to delivering an exceptional dining experience. Based in Miami, QLD, we pride ourselves on our commitment to quality, customer service excellence and creating a welcoming atmosphere for our guests. Our team is passionate about hospitality and dedicated to maintaining the highest standards in food preparation, service and customer care. We believe in fostering a supportive workplace culture where our staff can thrive and grow within the hospitality industry.

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📌 Restaurant Manager for new Italian in Miami (City of Gold Coast)
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📍 City of Gold Coast