Community Enterprise Queensland – Cairns QLD

Are you ready to embark on a career journey that offers professional growth working with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and deliver a meaningful impact? Community Enterprise Queensland (CEQ) seeks a dedicated individual to fill the fixed term role of Finance Officer - Accounts Receivable .

As a critical team member, you will be at the heart of our support services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 31 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities. Your role will be based in the busy and culturally diverse Cairns Support Office.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is "Caring, every day, always") and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journeying,

About the role

Join CEQ in Cairns and support the financial operations of an organisation dedicated to strengthening First Nations remote communities. As part of a collaborative and supportive Finance team, you'll assist in managing accounts receivable, cash reconciliations, debtor administration and customer accounts, helping to deliver accurate financial outcomes and exceptional service.

Partnering with a cross-cultural, geographically dispersed team from Cairns to Cape York Peninsula, Gulf of Carpentaria, North Queensland and the Torres Strait Islands, the Finance Officer will work in alignment with the CEQ vision and values and plays an integral role in ensuring the ongoing success and reputation of CEQ as an employer of choice.





Key Duties and responsibilities include (but are not limited to)

- Daily cash receipting to accounts and processing of debtor transactions as required
- Match eftpos and ATM receipts to bank statement
- Reconcile and close cash register drawers for designated stores
- Organise cash drops for all Stores including liaising with Store Staff, Airlines and Cash Service Providers
- Create payments in banking application software for cash transfers
- Prepare month-end reconciliations for accounts where required
- Perform month end and year end close off processes as required
- Resolve any subsidiary ledger coding issues where required
- Maintain customer relations through high level customer support including follow-up on outstanding debtor accounts
- Manage credit limits and enter payment plans where appropriate
- Manage and process CEQ Christmas Club applications and payments
- Process electronic payments for customer refunds as required
- Review and update the administration manual as required
- Work on special projects as required
- Assist the Accounts Payable function in the preparation of payment runs weekly if required
- General administration tasks associated with finance department functions
- Print invoices and file when required
- Store filing
- Monitor WH&S; to ensure staff safety and a safe workplace

Qualifications & Experience

- Hold or working towards a Certificate III in Accounts Administration is desirable, but not essential




- Previous experience in a similar role with similar responsibilities in a multi-site commercial or government environment
- Demonstrated ability to manage a large customer ledger and working in a large and complex business desirable, but not essential
- Excellent customer service skills and telephone etiquette
- Ability to quickly learn new software applications and use same
- Current Criminal History check - no more than 3 months old

Software & Systems Experience

- Intermediate to advanced level of competency using the Microsoft Office Suite (Word, Excel, PowerPoint, Teams)
- Experience using whole of enterprise systems - specifically Pronto Xi or similar ERP systems
- Familiar with the operations of computerised based debtor systems
- Demonstrated ability to use productivity applications and web-based banking software

Team

- Work as part of Corporate Services within the Finance team and provide support to the Financial Accountant as reasonably required
- Ability to work in a cross-cultural team environment and provide peer support to other team members
- Build and foster collegial relationships across all teams in the business to ensure high team member engagement, productivity and the success of CEQ

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork setting throughout the establishment, culturing diversity and growth within the workforce.

4 weeks annual leave & 17.5% leave loading

Ability to Salary Sacrifice up to $15,900.00 p.a. (meals & entertainment options)

Employee assistance program (counselling & support services) available

Workplace health and wellbeing initiatives

Applications

Applications close 5pm Wednesday, 16September 2026.

First Nations applicants are encouraged to apply.

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📌 Finance Officer - Accounts Receivable (Cairns Regional)
🏢 Community Enterprise Queensland
📍 Cairns Regional