Head of EFA Service & Operations (Melbourne)

Head of EFA Service & Operations (Melbourne)

19 Aug
|
FAAA Board, Financial Advice Association of Australia
|
Melbourne

19 Aug

FAAA Board, Financial Advice Association of Australia

Melbourne

Financial Advice Association of Australia (FAAA) invites applications for the Manager, EFA Service & Operations to lead the External Financial Adviser (EFA) service function within CSC. You will oversee DB and DC EFA contact centre operations, drive performance, and partner with technology and service teams to deliver scalable adviser support across channels.

The role focuses on service excellence, workforce planning, stakeholder engagement and data-driven decision making to elevate adviser

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📌 Head of EFA Service & Operations (Melbourne)
🏢 FAAA Board, Financial Advice Association of Australia
📍 Melbourne

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