Job Summary

We are seeking the services of a skilled Technician to join our dedicated team. The position involves the service and support of our Ricoh range of print devices and associated products. This role requires a proactive approach to customer support and maintenance tasks..

Key responsibilities

- Onsite installation, programming and setup of photocopiers and printers
- Provide onsite technical support to our customers
- Diagnose and repair copiers and other office equipment
- Provide exceptional customer service to clients
- Train clients on how to use copiers and other office equipment
- Maintain accurate records of all service calls and repairs

Requirements

- Experience with Ricoh products preferred but not essential
- Robust technical skills and knowledge of other office equipment




- Proficient in computer networks
- Excellent communication skills, both verbal and written
- Valid NSW driver's licence

Physical Requirements

- Ability to lift and carry under health and safety management
- Ability to stand, walk, and bend for extended periods of time
- Ability to work in various environments, & complete site compliance when required.

Salary

up to $85,000.00 negotiable commensurate with experience.

Benefits

- Company Motor Vehicle provided - After qualifying period
- Permanent Role within a Dynamic & Supportive team

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📌 Copier Technician (Newcastle City Council)
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