Mercy Community Services have an opportunity for an experienced Senior Administration Officer to join the team. This is a Permanent Full-Time position based in Toowoomba

This is a great opportunity for an experienced Senior Administration Officer who is passionate about high-level admin support, process and business improvements and possesses excellent time management skills.

Hourly rate: (SCHADS L4) plus superannuation plus generous salary packaging available

What you’ll be doing

Reporting to the Executive General Manager – Communities, your primary duties will include:

- Provide general and financial administration management support to the EGM, Regional Director, Senior Manager(s) and staff
- Review and recommend improvements across relevant policies, procedures, work instructions and processes
- Coordinate IT support and e-filing system requirements across the region
- Ensure documentation and reports are accurate and maintained
- Support management and reporting of complaints and incidents
- Prioritise and manage tasks to ensure all administration, finance, client and program needs are met and the staff are supported as required
- Other duties as directed

About you

As the successful applicant, you will possess:

- Proven experience as a Senior Administration Officer
- Knowledge of accounts reconciliation, petty cash and other relevant finance transactions
- Demonstrates high level of attention to detail and very high standards of accuracy
- Excellent organisational skills with ability to prioritise and complete work within established deadlines.




- Proven track record in building and maintaining effective working relationships and experience in working collaboratively as a productive team member
- You will hold a current Queensland Provisional Green (P2) or above Driver’s License
- You must hold a positive notice in the Working with Children Check (Blue Card)

Why Mercy Community

Mercy Community is a Catholic not-for-profit, compassionately inspiring and supporting people to live hopeful, connected lives within inclusive communities. We support families, young people, and older people, and live by our values of Compassion, Integrity, Dignity and Empowerment.

Being part of the Mercy Community team, means you have access to some fantastic advantages, such as:

- Increase your take home pay through the use of generous salary packaging - up to $18,550 per annum of your salary is available as a tax-free component
- Pay for your Queensland Blue Card and NDIS Worker Screening Card when you need – saving you up to $144 if you need both cards!
- Provide you and your immediate family free, professional and confidential counselling services including specialised First Nations counsellors
- Free annual influenza and/or other vaccination reimbursements
- Benyfits – is an employee benefits program designed to help you save money on living costs

We also ensure all our employees have access to a wide variety of excellent learning and development tools to continue your professional and personal development. This includes making sure you have access to a range of other career pathways and opportunities across Mercy.

Mercy Community is a Circle Back Initiative Employer and commit to respond to every applicant.

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📌 Senior Administration Officer (Toowoomba Regional)
🏢 Mercy Community
📍 Toowoomba Regional