We’ve never been ‘just a bank’. Just like you should never be ‘just an employee’. We’re united in our belief that in banking, better can be bigger, and together we’re making it happen.

It starts here. With Bendigo Bank… and you.

Come and be part of our specialist Financial Crime Risk team. As we continue to enhance our capabilities, this is a unique opportunity to provide critical expertise, strategic thinking, and data-driven solutions to uplift the bank’s resilience against fraud and scams.

We are currently recruiting a driven and experienced professional to join our Group Risk function. As a leader in our Fraud Solutions team, you’ll make an impact by:

- Shaping our defences against fraud and scams by designing and implementing clever data and algorithmic solutions to analyse, detect and prevent emerging threats.
- Providing expert advice and data-driven insights on fraud and scam typologies to help shape the strategic direction of prevention for the Bank.
- Translating complex data into clear, actionable outcomes that reduce fraud losses and protect the bank, our customers, and the community.
- Collaborating across the business to embed a proactive and intelligent approach to identifying and managing fraud and scam risk.

About the role The Manager, Fraud Analytics reports to the Senior Manager, Fraud Solutions – Data, Analytics & AI. What makes this role unique is that you won’t just be responding to instructions; you’ll be leading a team of Fraud Solution Analysts to proactively design and implement new ways to detect and prevent fraud and scams. You will use your deep experience in fraud, data, and analytics to lead your team in targeting key threats. A key focus will be on maximising benefits for customers by making their banking safer and continuing our commitment to being Australia’s most trusted bank.

Key accountabilities include

- Fraud Prevention Solutions: Analyse fraud and scam data to develop and improve data-driven solutions.



Perform research and incorporate AI/Machine Learning to develop cutting-edge prevention strategies.
- Governance and Change: Maintain and adhere to frameworks to ensure rule management is well-governed and compliant. Develop and uplift reporting to display rule performance and support operational change management activities.
- Strategic Support: Support the delivery of current products, initiatives, and systems by leading the discovery and estimation phase for rule implementation.

What you’ll bring to the role

Essential:

- Demonstrated experience as a Fraud/Scam Strategist, Fraud/Scam Analyst, Data Analyst, or similar role within a banking or financial services environment.
- Strong practical experience with Business Intelligence concepts (e.g., reporting, querying software, spreadsheets, dashboards) and a solid understanding of data, machine learning, and rule management.
- Ability to articulate technical requirements to a broad set of non-technical stakeholders and influence senior management.
- A curious and enquiring mind with strong problem-solving skills and the ability to handle pressure and competing deadlines.

Highly desirable:

- Experience working within an Agile environment.
- A tertiary qualification or industry certification in a relevant field such as Financial Crime, Information Systems, or Data Science.

This is a permanent full-time position that can be located in Melbourne, Bendigo, Adelaide, Sydney, or Brisbane.

We offer flexible work options that put our people first, working in a hybrid model with a minimum local Head Office attendance requirement determined by your Leader,



to find a rhythm that works best for you and your team.

Internal ApplicationsPlease note, all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application.

For more information, check out the Application Process for Internal Candidates page.

So, why work for us?

Want big impact that matters? Here, you’ll know your work directly benefits the customers and communities we all serve. You’ll also get access to a great range of benefits, including:

- Flexibility means different things for different people. Whether it’s hybrid work, flexible hours, a compressed work week, job-sharing or something different, our flexible work options are designed to put people first.
- Health and wellbeing support, including discounted gym memberships, private health insurance options, and our Employee Assistance Program (EAP) for you and your immediate family members.
- Opportunities to take your learning to the next level through our corporate university ‘BEN U’ or at an external provider of your choice.

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process.

Still in two minds?

Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box, we still want to see your application!

We’re making better, bigger. And we’ll get there with you. Now’s the time to set your sights even higher – on the future you and the future career you deserve.

📌 Manager Fraud Analytics (Sydney)
🏢 Bendigo Bank
📍 Sydney