Medical Receptionist / Medical Administrator

Permanent Part time, 0.8 FTE (4 days/week) | Noosa Heads

About Balance Orthopaedics

We're a busy specialist orthopaedic practice in Noosa Heads, bringing together orthopaedic consultation & surgery, a fracture clinic and physiotherapy under one roof.

The Opportunity

We're hiring a Medical Receptionist / Medical Administrator on a permanent part-time basis: 0.8 FTE across 4 fixed days each week. This is a hands-on, varied role at the centre of a busy specialist practice — you'll be the first person our patients speak to and a key point of contact for our surgeon and clinical team.

Day to day, you'll be:

- Welcoming patients and managing a busy phone and front-desk enquiry line
- Booking and coordinating appointments across orthopaedics, fracture clinic and physio
- Handling invoicing, receipting, and Medicare/health fund/third-party billing
- Supporting our orthopaedic surgeon and wider clinical team with day-to-day admin
- Keeping practice documentation and processes up to date
- Helping the practice run smoothly as things get busy

What We're Looking For





- At least 3 years' experience in medical administration
- Experience with Genie practice management software (highly regarded)
- Confident, warm communication — on the phone, at the desk, and with a clinical team
- Sharp attention to detail and genuinely reliable follow-through
- Comfortable working independently once you know our processes, but happy to ask when you don't
- A solid grasp of Medicare, private health funds and third-party billing
- Comfortable with Microsoft Office and picking up new medical software
- Experience with surgical quoting, bookings and billing will be highly regarded

Start date: ASAP If this sounds like you, we'd love to hear from you. Please send your résumé and a short cover letter telling us about your relevant experience.

- Only shortlisted candidates will be contacted for interview. Please note: we are only accepting applications via SEEK — no walk-ins or direct phone calls to the practice, please.

📌 Medical Administrator (Noosaville)
🏢 Balance Orthopaedics
📍 Noosaville