Purpose

As the Operations Manager, your focus is on fostering a positive guest experience, maximising revenue, and ensuring seamless and efficient operations across all areas of the property. By nurturing a unified team culture built on collaboration, you will drive a collective commitment to excellence.

Primary Responsibilities Lead by example, collaborating closely with the General Manager and departmental leaders to efficiently manage operational needs Engage in forward planning and strategic thinking for future success to ensure profitable operation across all departments

Set performance benchmarks and define expectations across departments to continuously enhance and uphold service standards

Implement and maintain safety protocols and security measures with guests, staff, and property in mind





Address and find solutions to operational issues and challenges

Provide mentorship and guidance to empower teams in developing their own expertise and personal growth Skills and Experience Proven experience as a Department Head or Operations Manager Proven strong financial and business acumen

Genuine and effective communicator, adept at managing relationships with both internal and external stakeholders

Outstanding organisational skills with a keen ability to prioritise tasks and respond promptly

Poised and composed, even in high-pressure situations

Able to accommodate a versatile schedule, including mornings, evenings, weekends, and public holidays as required

📌 Operations Manager (Parramatta)
🏢 Accor
📍 Parramatta