Emmbr in Melbourne is seeking an experienced technology support professional who believes excellent IT support should be proactive, personal and continually improving. This role requires you to own the user experience, challenge processes, and use data and AI to enhance services.
You will deliver high-quality end-user support across devices and collaboration tools, owning incidents through resolution while maintaining a premium customer experience.
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📌 Proactive IT Support Specialist — AI Tools & WFH Flex (Melbourne)
🏢 Emmbr
📍 Melbourne
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