Goldman Plumbing is a leading national plumbing contractor specialising in maintenance plumbing, reactive service, compliance, and asset management across the aged care, healthcare, and commercial property sectors.

We deliver responsive, high-quality plumbing services across Australia and pride ourselves on strong systems, professional standards, and long-term client relationships.

We are seeking a Fully Qualified Plumber to join our Victorian operation in Epping 3076 as Field Supervisor / Service Manager.

This is a key leadership position suited to an experienced commercial plumber looking to take the next step in their career. The role combines technical leadership, service operations, client management and day-to-day operational oversight.

You will play an important role in managing the Victorian service operation, supporting our field technicians, coordinating workflow, assisting with quoting and ensuring our clients receive a consistently high level of service.

Key Responsibilities

- Oversee daily service operations, workflow and job progress.

- Conduct site inspections for quoting, fault diagnosis and technical assistance as required.

- Assist Service Coordinators with job scheduling, resource allocation and prioritisation.

- Provide technical support, troubleshooting and guidance to field technicians.

- Review incoming work and ensure jobs are properly scoped and prepared for scheduling.

- Monitor job progress to ensure works are completed safely, efficiently, on time and within scope.

- Manage warehouse operations, stock levels, parts inventory and procurement.

- Assist with quotations, estimating and development of scopes of work.

- Liaise directly with clients across aged care, healthcare and commercial facilities.

- Develop and maintain strong, professional client relationships.

- Identify opportunities to improve service delivery, productivity and operational efficiency.

- Support technicians with technical and operational decision-making.

- Ensure company procedures,



safety requirements and quality standards are consistently followed.

- Work closely with senior management to support the continued growth and development of the Victorian operation.

Skills & Experience

- Fully Qualified Plumber with a current Victorian plumbing licence.

- Demonstrated experience in commercial plumbing maintenance and reactive service.

- Previous experience as a Supervisor, Leading Hand, Team Leader, Service Manager or similar is highly regarded.

- Strong technical knowledge and practical problem-solving ability.

- Excellent organisational, communication and interpersonal skills.

- Ability to manage multiple jobs, competing priorities and changing requirements.

- Experience working with aged care, healthcare, facilities management or commercial clients is desirable.

- Strong customer service focus and professional presentation.

- Ability to work autonomously and make sound operational decisions.

- A proactive approach with the ability to identify issues and implement practical solutions.

- Strong leadership skills and the ability to build positive relationships with technicians, clients and management.

Salary & Advantages

- $140,000 – $160,000 Superannuation, depending on experience and capability.

- Company vehicle.

- Leadership opportunity within a growing national plumbing company.

- Genuine opportunity to progress within the business.

- Structured and supportive working environment.

- Established client base across the aged care, healthcare and commercial sectors.

- Combination of technical, operational and leadership responsibilities.

- Opportunity to help shape and grow the Victorian service operation.

This is an excellent opportunity for an experienced commercial plumber who is ready to move into a senior leadership role, take greater ownership of service operations and develop their career within an established national plumbing company.

Goldman Plumbing is committed to providing a professional, supportive and structured environment where experienced people can build a long-term career.

📌 Plumbing Field Supervisor / Service Manager (Epping)
🏢 Goldman Plumbing
📍 Epping