The Opportunity

We’re looking for a polished, personable and proactive Receptionist to join our Collins Street head office and be the first point of contact for our clients, advisers, visitors and suppliers.

This is more than a traditional reception role. You’ll play an important part in creating an exceptional client experience while helping keep our office running smoothly behind the scenes.

If you’re someone who takes pride in delivering outstanding service, enjoys a fast-paced environment and naturally notices the little things that make a big difference, we’d love to hear from you.

What You’ll Do

- Create a warm, professional and welcoming front-of-house experience.
- Manage reception, visitor sign-in, access passes and incoming calls.
- Coordinate meeting-room bookings and ensure rooms are always client-ready.
- Organise catering, room setup and logistics for meetings and events.
- Manage incoming and outgoing mail, couriers and document distribution.
- Provide administrative and office support to advisers and the wider team.
- Monitor office supplies and maintain a polished, well-presented workplace.
- Identify opportunities to improve office and reception processes.
- Handle client and business information with discretion and confidentiality.

What We’re Looking For

You’ll bring 3+ years’ experience in reception, concierge, customer service or office administration, ideally within a professional services environment.

We’re looking for someone who is:

- Warm,



confident and genuinely customer-focused.
- Highly organised with excellent attention to detail.
- Professional, polished and well presented.
- An excellent communicator with strong telephone manner.
- Comfortable managing competing priorities in a busy environment.
- Proactive, adaptable and able to work independently.
- Confident using Microsoft Office, booking systems and general office technology.
- Reliable and discreet when handling confidential information.

Why HNP?

At Horizon Nexus Partners, we're building something different.

We're a progressive qualified services firm bringing together leading expertise across Tax, Private, Audit & Deals Advisory. As a growing firm with ambitious plans, we're creating a workplace where people, relationships and exceptional client experiences are genuinely valued.

As our Receptionist, you'll play an important role in shaping the experience of everyone who walks through our doors. From welcoming clients and supporting our advisers to helping create a polished and professional office environment, you'll be a key part of how HNP is experienced every day.

If you're warm, professional, proactive and take pride in delivering exceptional service, we'd love to hear from you.

All successful candidates must be willing to undergo a background check, in accordance with local law/regulations.

We are managing this recruitment internally and respectfully ask that agencies do not submit candidate profiles for this opportunity

📌 Receptionist (Melbourne)
🏢 Horizon Nexus Partners
📍 Melbourne