Time to get off the tools?

Are you tired of climbing ladders, fighting creepy crawlies and driving long distances every day?

Why not utilise your extensive trade experience in refrigeration to secure this coveted role working in a comfortable office?

Rinnai

Australia is a fast growing and energetic organisation who continues to invest heavily in Australian manufacturing, latest technologies and multi stream category support. This is an exciting prospect to work in a rapidly growing manufacturing company located in Berrinba.

We currently have a position for an experienced tradesperson to provide appropriate technical advice and remote support in the Technical Help Desk group (THD) for associated branded products to all customer types; including plumbers, gas fitters, installers, consumers etc. You will liaise with key internal stakeholders; including Engineering, Distribution, Service and Sales departments to provide timely product operation and service information,



maintenance and diagnostic guides to our customers. You will also provide specialist technical help desk support for refrigeration products, and related ducted reverse cycle heating and cooling systems.

What's needed?

- Trade qualifications in refrigerated air conditioning
- Installation experience with HVAC systems and related equipment
- Intermediate general computer skills and competency using the Microsoft Office suite
- Confident, courteous telephone techniques
- Excellent verbal and written communication skills
- Excellent customer service focus

What's on offer? In return for your dedication, knowledge and hard work we offer a competitive salary commensurate with skills and experience and excellent company benefits such as generous product discounts and additional personal insurance products.

📌 Refrigeration Technician/Technical Support (Brisbane)
🏢 Rinnai Australia
📍 Brisbane