About the Company

Our client is an established, growing Managed Services Provider supporting a diverse customer base. Join a technical team that values customer experience, accountability, knowledge sharing and continuous improvement.

About the Role

Join the Professional Services team to deliver Microsoft, cloud and infrastructure projects across customer environments. Move beyond reactive support while retaining a technical escalation role and building project ownership.

Duties

- Deliver scoped infrastructure and cloud projects.
- Implement migrations, deployments, upgrades and technology changes.
- Plan tasks, manage timeframes and flag risks early.
- Communicate with customers and document project outcomes.
- Support technical escalations and share knowledge.

Skills & Experience

- Broad Microsoft and infrastructure knowledge; Azure/M365 exposure.
- Level 3 troubleshooting and problem-solving capability.
- Hands‑on migrations, deployments,



upgrades or project delivery.
- Customer communication and clear technical documentation.
- Workload ownership; scope, risk and change awareness.

Culture

People enjoy this team because technical quality, customer experience and accountability matter. You'll work alongside experienced engineers with support for knowledge sharing, mentoring and ongoing professional development.

Benefits

- Hybrid working model — confirm exact arrangement
- Strong career development and technical progression
- Training, mentoring and certification support
- Skilled Services project exposure
- Work alongside experienced technical professionals
- Exposure to diverse customer environments
- Knowledge sharing and continuous improvement culture

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📌 IT Project Engineer (Brisbane)
🏢 Cadence Connect
📍 Brisbane