Auslan Service Team Lead — Hybrid/Remote Role (City of Sydney)

Auslan Service Team Lead — Hybrid/Remote Role (City of Sydney)

19 Aug
|
National Disability Insurance Agency
|
City of Sydney

19 Aug

National Disability Insurance Agency

City of Sydney

The National Disability Insurance Agency (NDIA) seeks an APS6 National Contact Centre Auslan Service Officer Team Leader to lead a Deaf-friendly NCC team delivering accessible video-supported NDIA services. The role requires Auslan fluency, live video communication skills and solid people leadership across a dynamic shift pattern.

You will oversee up to 15 officers, drive performance, coach staff, and manage escalations while ensuring privacy and quality standards in a hybrid work arrangement.

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📌 Auslan Service Team Lead — Hybrid/Remote Role (City of Sydney)
🏢 National Disability Insurance Agency
📍 City of Sydney

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