We are looking for a motivated and customer-focused Assistant Store Manager to join our busy showroom. This is a hands-on leadership role for someone who enjoys sales, design, customer service and supporting a team to deliver an excellent showroom experience.

Working closely with the Store Manager, you will help oversee day-to-day store operations, support the sales team, assist customers with selections, maintain showroom presentation and contribute to achieving sales targets.

About the role

We are looking for a motivated and customer-focused Assistant Store Manager to join our busy showroom. This is a hands-on leadership role for someone who enjoys sales, design, customer service and supporting a team to deliver an excellent showroom experience.

Working closely with the Store Manager, you will help oversee day-to-day store operations, support the sales team, assist customers with selections, maintain showroom presentation and contribute to achieving sales targets.

What you will be doing

- Assist the Store Manager with daily showroom operations, team support and sales performance.
- Provide friendly, knowledgeable service to retail customers, builders, renovators, designers and trades.
- Help customers with their selections to suit their project, budget and style.
- Prepare quotes, process orders, follow up enquiries and maintain strong customer relationships.
- Support stock control, merchandising, product displays and showroom presentation.
- Lead by example on the showroom floor and help coach team members to deliver outstanding service.
- Assist with rostering,



task allocation, sales reporting and general store administration.
- Promote a safe, organised and positive workplace for customers and the team.

What we are looking for

- Previous retail, showroom, building products, flooring, natural stone, tiles, bathroom ware or interiors experience is highly regarded.
- Experience leading, supervising or mentoring a small team.
- Strong customer service and sales skills with a genuine focus on helping customers.
- Confident communication skills and the ability to build rapport with different customer types.
- Strong attention to detail when preparing quotes, orders and customer follow-ups.
- Organised, reliable and comfortable working in a fast-paced retail environment.
- A positive, can-do attitude and willingness to learn products, trends and installation basics.
- Availability to work retail trading hours, including Saturdays.

What we offer

- A full-time role with a reputable retail business.
- Supportive management and a friendly showroom team.
- Ongoing product training and opportunities to grow your retail leadership career.
- Variety in your day, working with customers on renovation, design and building projects.
- Staff discounts and a professional showroom environment.

About you

You are a practical, people-focused retail leader who enjoys helping customers bring their projects to life. You are comfortable balancing sales, service, stock, displays and team support, and you take pride in keeping a showroom looking professional and inviting.

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📌 Assistant Store Manager (Gosford)
🏢 Amber Gosford
📍 Gosford