Company Description Hivive is a restaurant technology company based in Melbourne, Australia, specializing in QR code table ordering solutions and advanced cloud-based Point of Sale (POS) systems. The company’s integrated platform supports seamless table ordering, real-time order management, and digital menu optimization to help restaurants improve efficiency and service quality. Hivive also provides customer analytics and insights, enabling hospitality businesses to make data-informed decisions and better understand guest behavior.

By bridging traditional dining with modern technology, Hivive helps restaurants and cafes streamline operations, elevate the guest experience, and thrive in the digital age.

Role Description This full-time remote Sales Associate role is focused on identifying, engaging, and closing new restaurant and hospitality clients for Hivive’s technology platform. Day-to-day responsibilities include prospecting and qualifying leads, conducting online product demonstrations, and guiding potential customers through the sales cycle from initial contact to contract signature.

The Sales

Associate will collaborate with marketing and customer success teams to follow up on inbound inquiries, nurture relationships, and ensure a smooth handover after onboarding.



This role also involves maintaining accurate CRM records, preparing sales proposals, gathering feedback from prospects, and contributing insights to improve sales processes and market strategies.

Qualifications

- Demonstrated skills in sales prospecting, lead qualification, and closing business with B2B or SaaS products.
- Ability to conduct effective online product demos and presentations, with strong negotiation and persuasive communication skills.
- Experience building and managing a sales pipeline in a CRM system, with solid organizational and time-management capabilities.
- Understanding of restaurant or hospitality operations, or experience selling into the hospitality sector, is highly beneficial.
- Comfort working in a remote environment, with self-motivation, accountability, and collaborative skills across distributed teams.
- Strong written and verbal communication in English, and the ability to explain technical concepts in explicit, practical terms.
- Adaptability in a fast-moving startup or technology environment and interest in restaurant technology and digital transformation.
- Relevant education or training in business, sales, marketing, or a related field, or equivalent professional experience.

📌 Sales Associate (Melbourne)
🏢 Hivive
📍 Melbourne