Company Overview RIB is dedicated to propelling the engineering and construction industry forward with innovative, sustainable and efficient solutions. With more than 2,500 experts across 100 countries, RIB delivers end‑to‑end lifecycle solutions that enable clients to build better.

Job Title Sales Operations Specialist Location Brisbane / Sydney (Office) Employment Type Full‑time The job The Sales Operations Specialist for the APAC region plays a critical operational leadership role in driving sales efficiency, data integrity and technological enablement across multiple markets. The position acts as the primary administrator and subject‑matter expert for the regional sales tech stack, providing insights, reporting and process optimisation to support commercial decisions and revenue execution.

Key Responsibilities - Act as the primary administrator of the sales tech stack, including CRM systems (Salesforce), sales engagement tools and sales automation platforms.

- Troubleshoot system issues and lead implementation of improvements.
- Own CRM data governance across the full revenue lifecycle.
- Ensure ACV data is accurate, reliable and actionable.
- Manage, integrate and optimise the licensing record.
- Maintain data hygiene and confirm records are correctly populated with all required data and files.
- Ensure lead allocations are correctly managed and move through the lead cycle.
- Support account compliance matching for E2Open.
- Review record activity to maintain pipeline funnel.
- Support the design and documentation of cross‑functional revenue workflows.
- Identify and implement improvements that reduce manual work and increase sales efficiency and execution.
- Manage internal sales documentation such as quotes,



acceptance letters and customer master data forms.
- Populate DocuSign templates for signature to senior management where required.
- Deliver documentation, training and ongoing support to drive strong CRM and sales tools adoption.
- Support internal professional development and enablement initiatives.
- Assist with any additional projects or tasks beyond existing daily duties.

Requirements - 4+ years of experience in Sales Operations or a related sales support function, preferably in the SaaS industry.

- Solid understanding of subscription‑based business models.
- Familiarity with CRM systems, preferably Salesforce.
- Confidence, drive and dynamism with exceptional interpersonal skills.
- Demonstrated ability to manage time effectively and prioritise tasks.
- Strong team‑player with excellent planning skills.
- Proficient in numerical analysis.
- Strong problem‑solving and objection resolution capabilities.
- Qualified and engaging personal presentation.
- Consistently punctual and detail‑oriented.
- Effective and professional communication skills.
- Excellent relationship‑building skills.
- Able to work independently and meet performance targets.
- Experience in the construction technology sector is a plus.

Background Checks RIB may require all successful applicants to undergo and pass a comprehensive background check before starting employment. Checks will be conducted in accordance with local laws and may include verification of educational attainment, employment history, work authorisation, criminal records, identity verification and, where relevant, credit checks.

Equal Opportunity Employer RIB is an Equal Opportunity Employer. We are committed to an inclusive culture where all employees are treated with dignity and respect.

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